Quality Control Administrator

Summary

Join The Outreach Team as a part-time, remote Quality Control Administrator and make a difference in increasing voter participation. You will play a vital role in ensuring the accuracy of voter registration information. Responsibilities include visually inspecting voter registration cards, verifying data through calls to newly registered voters, and meticulously documenting findings. This position requires strong communication, attention to detail, and fluency in both English and Spanish. Opportunities for bonuses and advancement are available. The position is remote, with flexible shifts available Monday-Saturday.

Requirements

• Strong listening and communication skills
• Extreme attention to detail
• Possesses a growth mindset, be trainable and open to new skills
• Passionate about progressive issues and motivated by social change
• Basic tech capacity and willingness to learn new technology
• Trustworthy, professional and reliable
• Fluent in both English and Spanish

Responsibilities

• Visual inspection of voter registration cards to determine accuracy and completeness
• Verification calls to newly registered voters to ensure accuracy of data
• Detailed note-taking on the results of visual inspections and verification calls

Preferred Qualifications

• Comfort and skill at communicating with voters over the phone in both English and Spanish
• Passion for increasing voter participation among communities whose voices are often silenced
• Fluency with Google Sheets/Excel
• Highly organized
• A team builder - Motivated by the success of the team, group, and campaign
• Driven and goal-oriented
• Previous experience phonebanking or in a call center a plus
• Previous experience doing QC or voter registration a plus

Benefits

• $16/hour, with opportunities for bonuses and advancement
• If you are bilingual with fluency in English and Spanish, we pay an additional $1/hr
• Opportunities for advancement - we’re growing and we like to promote from within
• Casual attire
• Remote