Quality Engineer 2

Summary

Join Granicus as a Quality Engineer 2 and contribute to the overall quality of multiple software platforms. You will execute on quality initiatives throughout the testing lifecycle, including test case creation, manual testing, defect analysis, status reporting, and generating metrics. Experience with automated testing is highly desirable. The role involves becoming a key product expert and driving the implementation of new features. This position requires residing in Costa Rica. Responsibilities include developing and executing test cases, identifying and mitigating risks, ensuring quality criteria are met, and debugging and triaging failures.

Requirements

• Bachelor’s degree in Computer Science/Information Technology or related field; or software test related experience/knowledge
• 3-5+ years of software testing experience, or equivalent, in a professional software development environment
• 3+ years’ experience in a web-based testing environment
• Experience with exploratory/edge/corner testing techniques and risk-based testing
• Strong attention to detail
• Ability to multitask, prioritize, and quickly adjust in a rapidly changing environment
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies

Responsibilities

• Develop and execute test cases for new product enhancements
• Identify areas of risk and mitigate those areas to ensure stable releases
• Ensure quality criteria is met for all areas before product release
• Debug and triage failures, escalating issues as warranted
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program

Preferred Qualifications

• Familiarity and experience executing automated test scripts using Selenium IDE
• Familiarity working within an agile software development process (XP)
• Experience with cross-browser and mobile device compatibility testing
• Experience testing web services
• Experience in a SaaS environment

Benefits

We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand