Quality Engineer

Summary

Join Fleetio's Quality Engineering department as a Quality Engineer and contribute to the success of our modern software platform that manages fleet operations for thousands of organizations globally. You will work both independently and collaboratively to test and evaluate software, ensuring high-quality releases across all platforms and devices. This remote position, open to candidates in the US, Canada, and Mexico, is crucial to our company's continued growth. The ideal candidate possesses a strong understanding of software testing techniques and digital solutions, along with excellent communication and problem-solving skills. You will be responsible for evaluating requirements, developing and executing test cases, documenting defects, and collaborating with stakeholders. This role offers a chance to make a significant impact on a rapidly expanding company.

Requirements

• 3-5 years experience working in Quality Engineering
• API testing experience using Postman or a similar tool
• Hands-on experience testing both mobile and web applications
• Strong understanding of user/stakeholder experience
• Experience with automation frameworks and automated test case creation
• Excellent verbal and written communication skills
• Experience with Agile and/or Kanban methodologies
• Self-starter / proven ability to initiate and drive continuous improvement

Responsibilities

• Evaluate Requirements: Understand stakeholder intent while reviewing written requirements in order to evaluate work completeness
• Test Across Platforms: Confidently test both web and mobile applications to ensure a seamless experience for all users, regardless of device
• Develop and Execute Test Cases: Create repeatable test cases to allow team members to accurately and efficiently test systems and products
• Document Defects: Provide detailed defect documentation to engineers and have a strong understanding of defect priorities
• Triage Escalated Issues: Conduct initial investigation into issues that have been submitted by other departments, help prioritize them, and assign to the appropriate team
• Interact with Internal Stakeholders: Help keep stakeholders informed regarding major project releases and concerns
• Solve Problems: Work to solve problems, understand differing positions, and provide solutions
• Multi-Task: Rely on your organizational skills to help prioritize your work and task-switch easily
• Own the Product: Cultivate a deep understanding of the product and champion for its success from a quality perspective
• Contribute Ideas: Feel empowered to share your thoughts and ideas with the team
• Shift Left: Participate in the discovery phase of our development process as needed to provide the quality perspective, estimate testing effort, and begin testing earlier

Preferred Qualifications

• You know a thing or two about the Fleet management industry
• Experience in SaaS
• Experience with automation frameworks and automated test case creation or a demonstrated interest in learning test automation

Benefits

• Multiple health/dental coverage options
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks
• 12 company holidays + 2 floating holidays
• Parental leave- birthing parent (12 weeks paid) non-birthing (4 weeks)
• FSA & HSA options
• Short and long-term disability (short-term 100% paid)
• Community service funds
• Professional development funds
• Wellbeing fund - $150 quarterly
• Business expense stipend- $125 quarterly
• Mac laptop + new hire equipment stipend
• Remote working friendly since 2012 #LI-REMOTE