Staff Quality Engineer

Summary

Join Owner.com, a rapidly growing remote-first company, as a Staff Quality Engineer to build and scale a world-class testing infrastructure for their restaurant-commerce platform. You will play a crucial role in ensuring the reliability and security of their systems used by thousands of restaurants and millions of diners daily. This position involves designing for shift-left CI/CD, automation, and observability, as well as quality enablement through tools, coaching, and cultural embedding. You will collaborate with various teams, including backend, frontend, and mobile engineering, product, and restaurant success teams, and SRE and platform engineers. Your work will directly impact the quality and performance of the company's websites, ordering flows, mobile apps, and back-office systems. The role requires a strong background in test automation, CI/CD, and developer tooling, along with excellent communication and problem-solving skills.

Requirements

• 5+ years building test automation frameworks , CI/CD systems , or developer tooling in production environments
• Proficiency in at least one scripting/programming language used for automation (e.g. Python, TypeScript, Go)
• Hands‑on experience with testing frameworks (Jest, Playwright, Cypress, etc.) and automation tools (Testcontainers, Docker‑Compose, etc.)
• Proven track record integrating testing deeply into CI/CD pipelines (e.g. GitHub Actions, Buildkite, Jenkins, Flux CD) with intelligent test execution and automated analysis
• Deep familiarity with test environments: virtualizing dependencies, using service‑virtualization or testcontainers to isolate CI from production services
• Understanding of all layers of testing: unit, integration, end‑to‑end, performance, contract, security, including metrics and test flakiness tracking
• Strong debugging and analytical skills; experience diagnosing flakes, CI inefficiencies, or automation bottlenecks
• Excellent written and verbal communication: you break complex topics into actionable insights and instructions
• Passion for building systems that empower engineers—quality should be as obvious from “done” as reliability is

Responsibilities

• Build & scale testing infrastructure: you'll own the end‑to‑end architecture and maintenance of test orchestration platforms, test runners, data‑management tools, and developer‑facing quality tooling that support all teams—from backend services to React Native apps
• Embed quality into CI/CD pipelines: evolve GitHub Actions/Buildkite so tests run intelligently on file‑change, parallelized for speed, with built‑in analysis, coverage, flakiness detection, and fast feedback to engineers
• Drive shift‑left and continuous improvement: Partner with product and development to implement early testing strategies via contract‑testing, TDD, specification reviews, and risk‑based automated testing that surface defects before deployment
• Own quality observability: build dashboards and metric pipelines to track code coverage, test churn, CI test latency, reliability trends, and guardrails to reduce customer‑facing defects
• Apply SRE principles to testing reliability: define and monitor “quality SLIs” (e.g. deploy‑blocking flake rate < 1%) and “error budgets” tied to critical flows—helping balance release velocity and acceptance criteria
• Lead incident review with a quality lens: assist with postmortems, identify test‑coverage gaps and process enhancements, and help generalize improvements across teams
• Champion the “you build it, you test it” philosophy: coach engineers on best practices, evangelize accessible testing toolkits, and support onboarding of new teams

Preferred Qualifications

• Experience working at scale: test platforms that support hundreds of engineers or microservices, and heavy backend workloads
• Familiarity with performance/load testing platforms like k6, JMeter, Locust, or chaos‑engineering tools
• Exposure to mobile CI pipelines in React Native or Flutter and mobile QA automation frameworks
• Experience in regulated environments: PCI‑DSS, SOC 2, threat modeling or automated security tests woven into CI/CD
• Knowledge of GitOps or release‑orchestration tools (e.g. Argo CD, Spinnaker) as part of quality gate workflows
• Previous work in infrastructure‑oriented ops or SRE roles that focused on availability, response time, and error budgeting

Benefits

• Competitive salary of $200,000k - $240,000 USD plus generous pre‑IPO equity package
• 100% remote across U.S. or Canada
• Comprehensive health, dental, and vision coverage
• Home‑office stipend, top‑tier laptop, and tools you need to do your best work
• Twice‑annual company off‑sites to connect and ideate