Remote Quality Test Engineer

Summary

Join Sword Health in their mission to free two billion people from pain by working on a team of 800+ talented colleagues across two continents. As a detail-oriented individual with a passion for excellence, you'll collaborate with cross-functional teams to implement and execute robust testing strategies, driving the delivery of top-notch solutions.

Requirements

• A bachelor's degree in a hardware or software engineering discipline
• 3 years experience in an electronics company manufacturing at scale
• Obsessed with quality and customer experience
• Hands-on hacker with ability to design and build basic test fixtures using programmable kits such as Arduinos
• Advanced DOE skills, capable of developing functional testing programs based on engineering / user requirements
• Analytical thinker who can gather or create the information necessary to make data-driven quality and process improvements decisions
• Naturally curious and methodical engineer capable of doing root-cause analysis of failure modes across hardware, electronics, and software

Responsibilities

• Work with the customer experience team to triage field complaints, and identify opportunities to improve the experience
• Conduct root cause analysis of field failures and verify through controlled experiments
• Collaborate with engineering teams to develop and execute QA test plans that improve quality by design
• Execute Beta testing in the field for Continuous Improvement and NPI programs
• Own quality inspection and testing within SWORD’s refurbishment center
• Document key manufacturing test data requirements within our Quality Management System

Benefits

• Comprehensive health, dental and vision insurance*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family