Rcm Business Analyst

Summary

Join SmarterDx's Data & Analytics team as a RCM Business Analyst, supporting the Customer Success team. Leverage your analytical skills and business acumen to analyze data, generate insights, and improve customer experience. You will work closely with cross-functional teams, translating complex data into actionable strategies. This fully remote US-based role requires 5-8 years of experience in business intelligence or a related field, strong SQL proficiency, and exceptional insight identification skills. You will create data-driven narratives, proactively monitor client health metrics, and build strong relationships with various teams. SmarterDx offers a competitive salary, equity, and comprehensive benefits.

Requirements

• 5–8 years of experience in business intelligence, data analytics, or a related role
• Revenue Cycling Expertise: Strong conceptual understanding of inpatient mid-revenue cycle processes and data
• SQL Proficiency: Comfortable with writing and optimizing queries for ad hoc analysis and debugging data issues
• Insight identification: Exceptional ability to translate raw data into actionable insights
• Mindset: Self-driven and adaptable, thriving in a fast-paced, ambiguous environment
• Problem-solving skills: Distinctive ability to identify patterns, prioritize what's critical, and focus on impactful solutions
• Communication skills: Proven ability to communicate complex analytic topics to non-technical audiences in written, verbal, and visual formats

Responsibilities

• Produce Client-Focused Analysis: Embed with the Customer Success team to explore data, identify trends, and develop insights that address client needs and goals
• Create Data-Driven Narratives: Craft compelling, results-oriented narratives that highlight client performance, uncover opportunities for optimization, and support strategic decision-making
• Maintain Proactive Monitoring: Regularly track and interpret client health metrics, providing early detection of potential risks and opportunities
• Perform Exploratory Analysis and Reporting: Perform ad hoc SQL queries and leverage other analytical tools to conduct exploratory analyses in response to real-time business questions. Build and refine ad hoc data visualizations, reports, and prototypes to validate business hypotheses
• Build Relationships: Develop strong working relationships with cross-functional teams—like Finance, Product, and Customer Support—to understand the “why” behind requests and align analytics with business objectives
• Bridge Business and Technical Teams: Serve as the liaison between technical and business teams, articulating complex findings in clear, actionable ways and influencing data-driven decision-making

Benefits

• $130-150k base + equity
• Medical/dental/vision benefits
• 401k
• Free One Medical membership
• Parental leave
• Remote first
• Minimal bureaucracy
• Incredible teammates!