RCM Sales Solutions Architect

Summary

Join ModMed's Sales team as a driven RCM Sales Solutions Architect, playing a critical role in achieving successful sales outcomes. Lead technical and operational discovery, design customized RCM solutions, and articulate clear ROI to stakeholders. Leverage advanced knowledge of RCM workflows and ModMed's PM platform to bridge client needs and product capabilities. Facilitate discovery conversations, conduct RCM workflow assessments, respond to RFPs, deliver compelling solution demonstrations, and collaborate on strategic sales presentations. Contribute to sales enablement by developing data-driven insights and tailored content. Act as a go-to resource for the RCM sales organization and partner with cross-functional teams. This role requires a minimum of 5 years of experience as a Solutions Engineer or 10+ years in revenue cycle operations, medical billing, or practice administration within ambulatory healthcare.

Requirements

• Minimum of 5 years of experience as a Solutions Engineer and/or 10+ combined years of experience in financial practice management/administration with ModMed Practice Management or competing solutions
• Has expert knowledge of ModMed Practice Management and Revenue Cycle Management (RCM) portfolio to demonstrate many/all products within at least three(3) medical specialties in order to maintain credibility with prospective customers
• Provide proof points with relevant customer stories
• Mastery of navigating remote presentations (Google Meet, QuickTime, Reflector, Figma)
• Able to lead demonstrations, presentations, and  discovery sessions across all segments (Key, Strategic, Enterprise) with minimal support from leadership
• Excellent written, verbal, presentation, and interpersonal skills with a proven ability to communicate at a C-Suite level
• Prioritizes tasks and manages time effectively in a fast-paced, deadline-bound environment
• Ability to travel domestically up to 10%

Responsibilities

• Partner with ModMed Sales focusing on our Strategic and Enterprise segments in a one-to-many model, providing Revenue Cycle Management (RCM) and financial/practice management expertise to prospects and clients as they evaluate our PM + RCM solutions
• Help shape solution strategy by aligning client financial performance goals with ModMed’s differentiated offerings
• Lead business and functional discovery sessions with key stakeholders—including practice administrators, billing managers, and financial executives—to uncover RCM pain points (e.g., denial rates, days in A/R, low net collections) and understand each client’s operational objectives and challenges
• Build credibility and influence early in the sales process
• Compose and deliver superior sales presentations and live demonstrations of ModMed’s Practice Management and RCM solutions
• Tailor messaging to address RCM-specific goals, articulate ROI, and differentiate ModMed through financial impact and workflow optimization
• Audiences may include billing teams, practice management, and clinical leadership
• Leverage cross-functional teams —including Product, Engineering, Implementation, Customer Success, and Marketing—to ensure solution feasibility and alignment across the RCM lifecycle
• Advocate for client needs while balancing strategic business priorities
• Act as an internal subject matter expert (SME) in ambulatory RCM, mentoring peers, contributing to demo and content refinement, and sharing market feedback to influence product and go-to-market strategy
• Support RFPs, ROI analysis, and strategic sales content by contributing RCM data points, financial modeling, and competitive insights that demonstrate ModMed’s impact on revenue cycle performance
• Complete all required company training, and stay up-to-date on relevant ModMed products and services
• Enter appropriate information into Salesforce.com in a timely manner
• As required, represent ModMed at trade shows and other approved events

Preferred Qualifications

A bachelor's degree in Finance, Healthcare Administration/management, Medical Billing Specialist, or Accounting is highly preferred

Benefits

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees
• Allowances: Annual wellness allowance to support your well-being and productivity
• Earned, casual, and sick leaves to maintain a healthy work-life balance
• Bereavement leave for difficult times and extended medical leave options
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind
• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k):  ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation
• After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters