Reconciliation and Settlement Specialist

FairMoney
Summary
Join FairMoney, a leading mobile banking institution revolutionizing financial services in emerging markets, as a Reconciliation and Settlements Officer. This crucial role ensures the timely reconciliation of all bank transactions, including payments, transfers, and card transactions, across various products and third-party integrations. You will reconcile card withdrawal and NIP transactions daily and monthly, resolve outstanding transactions with partners, escalate unauthorized debits, and provide monthly reports on payable and receivable transactions. Accuracy, attention to detail, and strong analytical skills are essential. FairMoney offers a dynamic work environment and a comprehensive benefits package.
Requirements
- Bachelor's degree in accounting or a related field
- Good analytical skills, high level of accuracy, and attention to detail
- Strong Microsoft Excel and data analysis skills
- Problem-solving skills
- Be an effective team player with a positive attitude
- Minimum of 3 years of experience in a similar role
Responsibilities
- Reconcile Card withdrawal transactions on our Point of Sale (POS) on a daily and monthly basis
- Reconcile NIP transactions on a daily and monthly basis
- Send out outstanding transactions to partners daily and ensure resolution
- Ensure that unauthorized debits in the reconciled product accounts are escalated to partners and resolved
- Provide a monthly report on payable and receivable transactions with partners
- Treat disputes raised on DRS accurately and ensure that all customer complaints applicable to your desk are resolved
Preferred Qualifications
Experience in financial institutions, especially Fintech (i.e., large base of transactions), would be an advantage
Benefits
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Work From Home
- Training & Development