Regional Clinical Team Lead

Summary

Join CareBridge as a Regional Clinical Team Lead and play a vital role in designing, executing, and overseeing the 24/7 Member Support Program. You will supervise an interdisciplinary team providing patient outreach and early detection of health issues for patients receiving Home and Community-Based Services (HCBS). Responsibilities include team hiring and training, clinical and operational oversight, developing training programs, and leading quality improvement initiatives. This remote position requires 5+ years of clinical practice experience, an active Nurse Practitioner license, expertise in HCC, coding, and RAF scoring, and advanced computer skills. A strong entrepreneurial spirit, flexibility, and adaptability are highly valued.

Requirements

• Five + years of clinical practice experience
• Holds active, unencumbered Nurse Practitioner license in state(s) of practice
• Expertise in HCC, Coding, and RAF scoring
• Multisite experience, operational oversight, and performance responsibilities
• Experience in the care of adult, chronically ill patients
• Advanced computer skills, including experience with Electronic Medical Records and Microsoft Office Suite
• Expert communication skills, oral and written
• Familiarity in data analytics

Responsibilities

• Actively engage in the interviewing and hiring of the interdisciplinary team
• Train the interdisciplinary team members in the clinical model, role responsibilities, CareBridge policies and procedures
• Promote a strong high-functioning, interdisciplinary team
• Reports to the Director of Clinical Operations and works closely with other clinical leadership to continue to develop, enhance, and further evolve the 24/7 Member Support Program
• Participate in the development of documentation templates, clinical guidelines, care plan guidelines and templates, and workflows
• Provide clinical and operational oversight for the interdisciplinary team delivering services in the 24/7 Member Support Program
• Responsible for both clinical and operational outcomes
• Communicate effectively with the entire team
• Participate in clinical case conferences
• Develop and implement training programs for internal staff, health plan partners, and employees of community providers
• Lead quality improvement initiatives
• Deliver proactive, high-quality customer service
• Problem solve and course correct when appropriate
• Maintains excellent punctuality and attendance during work hours
• Other duties as assigned

Preferred Qualifications

• Previous people leadership experience
• Familiarity with HEDIS measures and affordability programs
• Prior telemedicine experience
• Value-based-care and growth-stage startup experience
• An entrepreneurial spirit. Must be a tenacious self-starter
• Flexible and adaptable to a constantly changing workload
• Must enjoy working in a fast-paced environment
• A sense of humor and down-to-earth nature

Benefits

Remote