Remote Associate Director, Systems Engineering

Job Title: Associate Director, Systems Engineering

Department: Information Technology

Reports to: Sr Director, Systems Engineering

Job Status: Full time – Exempt

Job Summary/Objective

The Associate Director Systems Engineer leads cross-functional development teams to identify, define, and validate software solutions for our pharmacy, healthcare provider, and patient needs, with a focus on candidates experienced in the specialty pharmacy, customer relationship management (CRM), and/or the pharmacy management domain.

Key Responsibilities

• Lead discovery, analysis, grooming, and refinement activities related to the product development for technical and operational readiness.
• Build business requirements documents to interpret and translate customer needs and deliver products that provide a great user experience.
• Accountability for program increment planning, feature readiness/doneness, release delivery, and reporting progress to leadership team.
• Lead cross-functional teams to manage large, complex projects with tight deadlines.
• Build and manage product roadmap, and backlog of features.
• Lead technical development activities.

Critical Skills

• Knowledge and expertise in enrollment systems, pharmacy benefits management, benefits investigation, and benefits verification.
• Familiarity with pharmacy inventory management systems.
• Proficiency with Case Management, Patient Management and Customer Relationship Management (CRM) systems.
• Proficient in creating and reviewing design inputs such as user needs, requirements, and specifications.
• Skilled in agile software development environments as a product owner or proxy.
• Expert level functional modeling, workflow design, and user experience design experience.
• Able to assess a data model in relation to functional requirements.
• Familiarity with the Azure cloud services environment.

Highly Desirable Skills

• Exposure to PMIS’s, electronic medical records systems or similar healthcare information systems.
• Experience creating templates and defining product development process work instructions to support the quality management system.

Qualifications

• Bachelor’s degree in computer science, software engineering, related field, or comparable work experience.
• 5+ years in systems engineering, requirements engineering, business analysis, or product ownership roles.
• Project management Certification a plus

Supervisory Responsibility

This position has limited supervisory responsibilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.