Remote Billing Supervisor

Summary

Join Midi Health as a Billing Supervisor to lead and scale our billing team, ensuring seamless execution of all billing operations while driving team performance.

Requirements

• Associate’s degree in business administration, health administration, or related field
• Minimum of 5 years of experience in healthcare administration, revenue cycle management, and/or medical billing
• Minimum of 1-2 years of remote work experience in a similar role
• Strong leadership and team management skills
• Excellent communication skills, both written and verbal
• Strong analytical and problem-solving abilities
• Proven conflict resolution skills
• Ability to handle sensitive patient information with confidentiality and professionalism

Responsibilities

• Supervise and mentor a team of billing, eligibility and discharge specialists
• Oversee day-to-day operations, including patient billing support, claim hold resolution, collections, A/R & denial management, administrative discharge and eligibility requests
• Ensure that all billing and coding activities adhere to industry standards and regulatory requirements
• Monitor the verification of patient insurance eligibility prior to services, ensuring accuracy and timely confirmation
• Oversee the team’s performance of AthenaHealth and Zendesk platforms
• Supervise the administrative (financial) discharge process, ensuring it aligns with established policies
• Monitor and manage accounts receivable, implementing strategies to reduce aging balances and ensure effective collections processes
• Participate in audits to generate and analyze reports on billing third party performance, A/R, and collections
• Collaborate closely with internal teams to ensure smooth workflows and patient-centered billing practices are being followed
• Serve as the escalation point for unresolved billing inquiries, complex claim issues, or patient financial concerns

Benefits

• 100% remote opportunity
• Competitive compensation aligned with experience
• Comprehensive health benefits (medical and dental)
• Paid time off
• Paid holidays