Remote Business Analyst

Summary

Join our Customer Success team as a Business Analyst and work closely with customers and internal teams to deliver successful implementations of our product. As a crucial role within the CS team, you will be responsible for gathering and prioritizing project requirements, running workshops, writing functional requirements, and acting as a trusted consultant to clients.

Requirements

• You have an University education and degree (preferable business or IT related)
• You have a minimum of 3 years experience in a business analysis role preferably in digital banking or other digital solutions
• You have a passion to work in a client-facing role and are comfortable with facilitating workshops
• You have experience in requirements management and/or process modeling
• You have experience in ‘as-is’ and ‘to-be’ modeling, and gap analysis
• You have knowledge on one or more development methodologies, e.g. SCRUM, RUP, Kanban, Waterfall
• You have an excellent written and verbal skills in English
• You have perseverance and pragmatism to solve complex problems
• You have the ability to work under pressure
• You have the ability to work in a multicultural and international environment

Responsibilities

• Gather define and prioritize requirements of the project in close collaboration with the clients
• Run requirements definition workshops to help define customer’s Business requirements and business processes
• Write functional requirements using use case specifications or user stories
• Perform business process gap analysis and manage requirement change
• Act as "product owner" for the project to guide the team making the right choices to maximize project & customer success
• Act as a trusted consultant to our clients and implementation partners

Benefits

Great responsibility