Remote Canvas LMS Support Operator

Summary

Join Woolf as a Canvas LMS Operator and support colleges in their program management and study activities, ensuring they meet our accreditation and technical standards.

Requirements

• Proficiency in English, both written and verbal, with strong communication skills
• Experience working with Canvas Learning Management Systems (LMS)
• Familiarity with educational technology tools and online learning platforms
• Excellent organizational skills with the ability to manage multiple tasks and priorities effectively
• Strong problem-solving skills and attention to detail
• Ability to work independently and collaboratively in a remote, cross-functional team environment
• Flexibility to work across different time zones to accommodate international users

Responsibilities

• Manage college accounts, course and degree enrollments, and permissions within the Canvas LMS
• Upload, organize, and update course and degree materials, assignments, quizzes, and multimedia content on the platform
• Provide timely assistance and troubleshooting to users experiencing technical issues with the LMS
• Ensure the integrity and accuracy of course content, including checking for broken links, formatting issues, and accessibility compliance
• Conduct training sessions and create documentation to help users navigate and utilize the features of the Canvas LMS effectively
• Monitor user engagement and performance metrics within the LMS and generate reports to inform decision-making and improvements
• Work closely with our colleges, accreditation team, and technical team to address technical requirements and optimize the user experience
• Keep abreast of updates, new features, and best practices related to Canvas LMS and other relevant technologies in the e-learning industry

Benefits

• Annual Compensation: USD 12,000 to USD 18,000
• Flexible PTO
• Work From Home
• Laptop