Remote Cash Poster

This position performs a variety of Cash Posting duties. Cash Posting duties include ensuring the efficient application of payment to claims, timely processing of any related account balance adjustments, and the documentation of all claim denials.

ESSENTIAL DUTIES & RESPONSIBILITIES

•  Process remote deposits for paper checks.
•  Process credit card payments.
•  Pull daily bank deposit exports.
•  Import EDI/ERA responses.
•  Locate missing remittances advice for EFT payments.
•  Update and maintain daily/monthly deposit tracker.
•  Accurately post all cash receipts in a timely and efficient manner.
•  Document denials for the Billing Specialist team to review and work.
•  Work with the Billing Specialist team to resolve discrepancies on patient accounts and process balance adjustments as needed.
•  Review and resolve accounts with credits.
•  Perform other duties as necessary.

EDUCATION & TRAINING REQUIREMENTS

• Associate’s or Bachelor’s degree preferred; or equivalent work experience
• 1-2 years previous applicable experience

OTHER QUALIFICATIONS

• Preferred skills - experience with reviewing remittance advice and posting cash to insurance claims, using Microsoft Office applications including Excel, Word, and Outlook
• Problem solving skills - strong analytical and critical thinking skills to identify problems and develop innovative solutions
• Customer service - responds promptly to requests for assistance and strives to continually improve service
• Planning/organizing - the ability to manage multiple tasks to ensure that assignments are completed in a timely and productive manner
• Quality control/Attention to detail - demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance
• Adaptability - adapts to changes in the work environment and is able to deal with frequent change, delays, or unexpected events
• Dependability - consistently at work and on time, follows instructions, takes responsibility for own actions, responds to management direction
• Efficiency - the ability to process the required amount of transactions in a timely manner without sacrificing quality
• Teamwork - Able to work in team environment
• Communication - Strong written and verbal communication skills

PHYSICAL EFFORT & WORKING CONDITIONS

• Work is performed in a normal office setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer.