Remote Clinical Analyst

About LightForce

LightForce Orthodontics is a digital platform providing orthodontists with fully customized, 3D printed tooth moving tools. Founded in 2015 by Dr. Alfred Griffin, DMD, PhD, MMSc, along with Dr. Lou Shuman, DMD, CAGS, LightForce is revolutionizing the specialty through advanced manufacturing and technology. After five years of extensive research and development, LightForce launched its first product to the orthodontic market - the world’s first and only fully customized 3D printed bracket system and digital treatment software. Today, LightForce cases are improving the orthodontic experience, proven to finish cases 45% faster with 41% fewer scheduled appointments than conventional bracket cases. Learn more at https://lf.co/.

Description

We are looking for a talented Clinical Analyst with a background in general dentistry to join our diverse and dynamic team. In this role, you will work closely with orthodontic planners, providing clinical guidance and feedback to ensure top-notch quality in every treatment plan. You’ll be part of a collaborative team where your problem-solving skills and clinical expertise will make a real impact.

Essential Duties and Responsibilities

• Provide clinical support and guidance to the Orthodontic Planners (OTP) and CAD teams, ensuring high-quality outcomes.
• Act as a subject matter expert, handling escalations, clarifying clinical doubts, and conducting deep dives into issues as needed.
• Generate and create reports on demand, using your insights to help drive improvements in clinical processes.
• Participate in team meetings and huddles to ensure KPI compliance (IE QA,clinical FAQ, etc).
• Interact with other departments to escalate customer feedback, continuously improve our service.
• Stay up to date on internal work processes, policies and procedures.
• Conduct 1:1 mentoring meetings with OTP Technicians to provide clinical support and feedback.
• Maintain up to date production metrics

Education and Experience

• Bachelor’s Degree in General Dentistry (General Dentist)
• 3+ years of clinical orthodontic experience

Required Qualifications

• Strong leadership and communication skills, with the ability to coach and mentor team members.
• A positive attitude and a passion for teamwork and problem-solving.
• The ability to thrive in a fast-paced, ever-changing environment.
• The ability to work well under pressure and follow through on items to complete.

Physical Demands

• Requires the ability to use hands, and reach with hands and arms
• Requires the ability to see, listen, and speak

Work Environment

• Office environment up to 100%
• Work is generally performed in an open office, sedentary position
• Limited temperature fluctuations, heated and air conditioned environment

Perks & Benefits

• A chance to join a fast-growing company that is revolutionizing orthodontics.
• Meaningful work that impacts the future of dentistry.
• A supportive and professional work environment where your voice matters.
• Full-time role with a 40-hour work week, 8 hours per day
• 20 days of annual leave, plus paid sick leave.
• Comprehensive medical insurance with dental benefits and massage sessions.
• A company-provided laptop for remote work.
• Competitive remuneration in USD.
• A welcoming community of friendly professionals.

Join us and help shape the future of orthodontics! If this sounds like you, we’d love to hear from you. Apply today!

We are committed to building a diverse and inclusive company and we are most interested in finding the best candidate for the job. We would strongly encourage you to apply, even if you don’t believe you meet every one of the preferred qualifications described.

LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.