Communications Editor

Summary

Join Spectrum Association Management as Communications Editor and contribute to building enterprise communications tools and resources. The role involves editing and sending outgoing customer correspondence, managing workflow queue, establishing content on association websites, and providing expert customer service.

Requirements

• Strong command of the English language
• Ability to create content
• Accurate exercise of editorial judgment
• Comfortable with technology
• Strength in writing
• Talent for noticing details

Responsibilities

• Edit and send outgoing customer correspondence (email-blasts, etc.)
• Able to happily complete some repetitive work
• Manage workflow queue to ensure timely completion of requests
• Establish and maintain content and documents on association websites
• Maintain consistency by creating templates and best practices for common documents
• Effectively handle a fluctuating amount of high-volume work
• Edit and email-blast community correspondence from workflow queue
• Collaborate with team members to ensure daily workflow responsibilities are completed with high accuracy within requested delivery times
• Provide expert customer service for internal clients
• Contribute to building enterprise communications tools and resources (templates, tips/pointers, training, etc.)

Benefits

• $15.00 hourly pay
• Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and remotely based on the role, requirements of the business, and preference of the employee
• 5 weeks of PTO
• 40 paid hours per year for community service activities
• 11 Paid Holidays
• Internal Learning and Development Management System
• Full suite of benefits including - Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program
• Free medical clinic in-house (in San Antonio office – virtual appointments for other offices)