Remote Customer Service Agent

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FINN

πŸ“Remote - Germany

Job highlights

Summary

Join FINN as a Customer Service Agent and be the interface between our company and customers. As a key member of our team, you will provide excellent customer service through phone calls and written tickets, ensuring that our customers have an outstanding experience.

Responsibilities

  • Support customers with telephone inquiries and written tickets to provide an excellent customer experience
  • Work with other teams to find the best solution for our customers
  • Resolve customer issues in a timely, friendly, and competent manner
  • Contribute ideas to improve our service and processes

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