Remote Data Operations Manager

Summary

Join our Revenue Operations team as a Manager-level role providing operational and analytical support to our Marketing and Business Development (BDR) teams, focusing on data analysis, maintaining data integrity, and ensuring effective marketing campaign execution.

Requirements

• Bachelor's Degree or equivalent
• 4 to 6 years’ experience in a quantitative role such as Marketing Operations, Sales Operations, data analytics or business intelligence, ideally in a B2B or professional services environment
• High proficiency in Microsoft Office, including Excel and PowerPoint
• Strong analytical and quantitative skills, with an understanding of operational metrics and KPIs
• CRM proficiency required; Salesforce experience strongly preferred
• Skilled communicator with the ability to work cross-functionally to communicate concepts that resonate with internal stakeholders and external audiences
• Legally eligible to work in the country in which the position is located

Responsibilities

• Conduct detailed analyses of marketing and BDR performance, providing actionable insights to drive strategic decision-making
• Prepare executive level reporting (typically in PowerPoint) for monthly and quarterly leadership meetings
• Support execution of marketing campaigns and events, including email lists, workflows, and Salesforce campaigns, ensuring seamless operation and attribution of results
• Support and optimize marketing technology infrastructure, including HubSpot and Salesforce, to improve efficiency and effectiveness across Marketing and BDR
• Serve as a liaison between Marketing and BDR and other teams - including Product, IT, Finance, Sales Enablement – to ensure alignment on marketing and business development strategies, campaigns goals, and data management
• Conduct regular audits and update key data sources for accurate tracking and reporting of marketing and BDR performance metrics, ensuring compliance and data integrity; Work with IT and BI teams to improve data available
• Manage process of delivering qualified leads (MQLs) from Marketing to Sales/BDR – confirming systems work effectively to enable proper routing, working with Commercial/BDR management to ensure leads are appropriately followed up/actioned, and identifying trends in terms of lead quality/conversion by channel/time period