Remote Diamond Sales Expert

Summary

Join our growing team as a Diamond Sales Expert, where you'll be a trusted advisor in the customer journey and play an integral part in growing the bridal jewelry business at VRAI.

Requirements

• E-commerce or retail sales experience with proven ability to close sales in a high-volume environment
• Diamond expertise and jewelry experience strongly preferred. Certified Gemologists from a reputable institution a strong plus
• Independent, motivated, and well-organized with excellent writing and communication skills
• Compassionate, positive, patient, people-person and technologically savvy

Responsibilities

• Be a trusted advisor to clients and prepare personalized consults demonstrating our sustainably created diamonds and VRAI jewelry, then following up to close the sale
• Act as an ambassador of the VRAI brand and our values, and assist them with jewelry selection, diamond education, jewelry care, and company policy (returns, upgrades, resizes, etc)
• Be sales-driven and a key contributor to company growth by maintaining a calendar of virtual and in-person appointments, managing your lead pipeline, and nurturing/developing leads
• Work collaboratively with other showroom and virtual sales team members on clienteling and custom design projects
• Work collaboratively with the larger sales team on clientelling, sharing customer trends and product feedback to continuously improve the overall customer experience. Will also collaborate with VRAI marketing and product team on product launches, in-store events, press days, activations, and influencer hosting

Benefits

• Health insurance
• Flexible spending accounts
• Retirement savings plans
• Life and disability insurance programs