Director, Legal and Incident Response Operations

Summary

Join us in leading Discord's Legal & Incident Response team as an experienced manager to ensure legal compliance and safety. You'll lead a team of legal response experts, partner with product and engineering, and represent Discord's legal response efforts.

Requirements

• 10+ years of experience in legal operations or another law enforcement-related role, including 5+ years building and managing a legal operations function at a technology company
• Experience managing a team in a hyper-growth environment
• Experience briefing senior decision makers and publicly representing work to regulators, civil society, partners, journalists
• Comfort collaborating with cross-functional teams including product managers, engineers, lawyers, and content moderators to find solutions to challenging problems
• Ability to collaborate and thrive in a fast-paced/startup environment
• Curiosity and ability to jump into less familiar areas, and learn while doing
• Commitment to diversity, inclusion, and belonging
• Familiarity with/interest in the technical side of tech
• Familiarity with ticketing systems, such as Zendesk, JIRA, etc
• BA/BS or equivalent work experience

Responsibilities

• Lead the Legal Ops team, ensuring their learning and growth, and setting a high standard of work
• Scale the Legal Ops team as it responds to a quickly-growing docket of law enforcement requests, DMCA notices, privacy-related requests, civil legal process, exigent requests, and external events
• Move effortlessly from the weedy technical details to the big picture to identify critical areas for tooling and process improvements, supported by data; collaborate across functions to find solutions; and project-manage implementing these improvements
• Represent Discord’s legal response efforts to regulators, civil society, partners, journalists, and internal stakeholders including senior leadership