Remote Director of Engineering

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Zendesk

💵 $205k-$242k
📍Remote - Worldwide

Job highlights

Summary

Join Pair Eyewear as we revolutionize the eyewear industry! We're seeking a hands-on Head of Engineering to lead and expand our engineering teams responsible for both front-end and back-end technologies. As a key member of our leadership team, you'll develop and lead the engineering vision and strategy, overseeing the growth and performance of multiple engineering teams.

Requirements

  • 10+ years in software engineering, with at least 5 years in a senior leadership role (Director or Head of Engineering)
  • Proven experience managing engineering managers and multi-functional teams
  • Strong background in Next.js and React, with hands-on experience managing headless Shopify sites
  • Strong background in development in a Shopify ecosystem
  • In-depth knowledge of backend technologies, particularly Ruby architecture.Experience integrating with third-party services and APIs to optimize customer experiences

Responsibilities

  • Develop and lead the engineering vision and strategy
  • Directly manage two engineering managers
  • Collaborate with cross-functional teams
  • Lead the architecture, development, and deployment of high-impact systems
  • Drive the evolution of engineering and scrum practices
  • Stay current with emerging technologies and trends
  • Optimize resources, manage budgets, and prioritize projects
  • Communicate technology strategies, project updates, and KPIs to executive leadership

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Generous vacation policies
  • Competitive salaries with equity opportunities
  • Retirement savings plan options
  • Free eyewear (plus discounts for family and friends)

Job description

At Pair Eyewear, we’re building the largest global eyecare company in the world focused on bringing personalization to the end to end eyecare experience, starting with your glasses. We’ve developed the first personalized eyewear brand where glasses can be an extension of your personality, mood, and interests. With funding from leading venture capitalists in the consumer space, partnerships in the entertainment, sports, and fashion arenas, and a team of passionate individuals, we’re on a mission to completely revolutionize the eyewear industry. We’re excited that we already have the support of Good Morning America, The Today Show, Oprah Magazine, CNN, and Forbes helping us share our story.

Pair Eyewear is seeking a hands-on Head of Engineering to lead and expand our engineering teams responsible for both front-end and back-end technologies. Reporting directly to the Chief Product Officer, this role will manage two engineering teams—one overseeing the React-based frontend systems and another managing our internal order management platform—plus DevOps and IT. The Head of Engineering will be pivotal in shaping our technical direction, driving innovation, and ensuring that our systems are robust, scalable, and aligned with business goals.

What You’ll Do:

  • Develop and lead the engineering vision and strategy, overseeing the growth and performance of multiple engineering teams.
  • Directly manage two engineering managers, each responsible for distinct domains (frontend Next.js app and backend Ruby on Rails app). Guide them in their leadership development, strategic planning, and operational excellence.
  • Collaborate with cross-functional teams, including Product, Design, Analytics, and Business stakeholders, ensuring technology efforts are aligned with business priorities and customer needs.
  • Lead the architecture, development, and deployment of high-impact systems across our technology stack, with a focus on scaling our headless Shopify site and our internal OMS.
  • Drive the evolution of engineering and scrum practices, including decomposition and estimation, testing, deployment, and retro processes to ensure the efficiency, reliability, and scalability of the team.
  • Stay current with emerging technologies and trends, advocating for and implementing modern best practices that enhance both frontend and backend systems.
  • Optimize resources, manage budgets, and prioritize projects to meet business and engineering goals.
  • Communicate technology strategies, project updates, and KPIs to executive leadership, ensuring clarity and alignment across the organization.

Who You Are:

  • A strong leader with excellent mentoring abilities and a talent for building high-performing teams.
  • A clear communicator who can engage both technical and non-technical stakeholders, effectively translating complex technical concepts into strategic business decisions.
  • Ability to define and implement strategic engineering initiatives that align with broader business objectives.
  • Strategic problem-solver with a history of making critical decisions in high-impact situations.

Need to Have:

  • 10+ years in software engineering, with at least 5 years in a senior leadership role (Director or Head of Engineering).
  • Proven experience managing engineering managers and multi-functional teams.
  • Strong background in Next.js and React, with hands-on experience managing headless Shopify sites.
  • Strong background in development in a Shopify ecosystem.
  • In-depth knowledge of backend technologies, particularly Ruby architecture.Experience integrating with third-party services and APIs to optimize customer experiences.

Nice to Have:

  • Previous experience implementing engineering processes to ensure scalable growth of the team.
  • Familiarity with DevOps, cloud architecture (AWS, GCP, Azure), and CI/CD best practices.
  • Familiarity with OCR processes for transcribing written documents.
  • Experience working with content management systems like Contentful, and subscription management tools such as Prive and Yotpo.

Some Benefits and Perks of Working At Pair:

  • Health, vision and dental insurance
  • Generous vacation policies
  • Competitive salaries with equity opportunities
  • Retirement savings plan options
  • Free eyewear (plus discounts for family and friends)

At Pair, we carefully consider a wide range of factors when determining compensation. These considerations can cause your compensation to vary. The pay range for this position is expected to be between $205,000 - $242,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Pair is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of actual or perceived age, ancestry, citizenship, color, disability, familial status, family responsibilities, gender identity/expression, genetic information, marital status, matriculation, national origin, personal appearance, political affiliation, pregnancy or related condition (including breastfeeding), race, religion, sex, sexual orientation, socioeconomic status, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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