Remote Disability Claims QA, Long Term Disability Specialist

Summary

Join Dane Street's team as a Disability Claims QA - Long Term Disability Specialist, leveraging expertise to review reports, communicate with physician reviewers, and meet client deadlines.

Requirements

• An Associate’s Degree or Bachelor’s Degree is preferred
• RN preferred
• 5+ years of claims experience, preferred
• Long Term Disability experience required
• Business experience in a healthcare and/or insurance setting is preferred
• Must work with a sense of urgency and meet deadlines
• Must be self-motivated, with a strong drive for performance excellence
• Excellent written and verbal communication skills are required
• Proficiency in navigating a variety of computer programs (Experience with Google Chrome, Gmail, Docs, Sheets, etc. is a plus)
• Attention to detail REQUIRED

Responsibilities

• Assess the quality of physician reports, ensuring they meet all client and jurisdictional standards specific to long-term disability claims
• Verify that the claims support the physicians determinations in long-term disability claims
• Read and apply policy guidelines and healthcare terminology, determining when criteria for long-term disability are met
• Provide strong customer service by working closely with clients on a case-by-case basis to deliver complete, timely, and error-free quality assurance for long-term disability cases
• Manage and provide oversight for complex long-term disability cases requiring additional review prior to returning to the client
• Serve as an additional level of QA for cases with quality issues, utilizing clinical claims knowledge specific to long-term disability

Benefits

• Health insurance
• Retirement plans
• Performance bonuses