Facilities Management Coordinator

Summary

Join our client, a leading provider of expert management and repair facilities, as a Facilities Management Coordinator! In this key role, you will coordinate maintenance and facilities management tasks for commercial and industrial properties. You will act as the main point of contact for clients, responding to inquiries and coordinating tasks with contractors and internal teams. Accurate record-keeping and client/contractor onboarding are essential. Data monitoring and compliance are also key responsibilities. This is a permanent, full-time, work-from-home position with a dayshift schedule (Australian business hours).

Requirements

• Bachelor’s degree and strong English communication skills (IELTS 6 equivalent)
• Proficient in MS Office

Responsibilities

• Act as the main point of contact for clients with maintenance requests
• Respond to inquiries via phone and email promptly and professionally
• Coordinate maintenance tasks by liaising with clients, contractors, and internal teams
• Assign maintenance tasks to contractors, ensuring timely completion
• Maintain accurate records of requests, updates, and completed tasks for reporting
• Onboard new clients and contractors, keeping essential records
• Monitor dashboards, collate data, and ensure compliance across associated businesses

Preferred Qualifications

• Experience in facilities management, building maintenance, or a related field
• Experience with Xero and ClickUp
• Excellent problem-solving, organisational, and multitasking abilities

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Paid leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)