Field Engineer

closed
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Rill Data

πŸ“Remote - United States

Summary

Join our growing team as a Field Engineer to provide technical support to customers, working closely with sales and engineering teams to ensure smooth product adoption and customer satisfaction.

Requirements

  • 2+ years of experience in a field engineering or technical support role
  • Hands-on experience in a technical role leveraging SQL, Python, or Spark to build, operate and maintain data analytics solutions
  • AWS or Google Cloud familiarity
  • Strong communication skills, with the ability to work effectively with technical and non-technical audiences
  • Proven ability to troubleshoot and resolve technical issues in a customer-facing environment

Responsibilities

  • Provide technical support to customers during and after the sales process
  • Assist with customer onboarding, ensuring a smooth transition from sale to implementation
  • Collaborate with the Commercial to address customer inquiries and resolve technical issues
  • Act as a technical liaison between customers and internal teams, ensuring customer feedback is communicated
  • Participate in technical demonstrations and help answer technical questions during sales engagements
  • Stay current on product features, capabilities, and best practices to offer support
This job is filled or no longer available

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