Remote Fraud Analyst (Payments, Digital Banking, Fintech)

Summary

Join a team of innovators in mobile authentication, mobile app security, and payments enablement technology as a Fraud Analyst. Analyze fraud incidents, develop strategies to defend against fraud, and collaborate with clients and internal teams to understand tactics used. Leverage transaction data and product tools to recommend and implement effective fraud prevention measures.

Requirements

• Bachelor's Degree or equivalent
• A minimum 5-years' experience developing fraud mitigation strategies; working with data science, technology, and operations partners to design and execute on solutions
• Highly analytical mindset and excellent data manipulation capabilities
• Strong verbal communication skills and the ability to influence team members and stakeholders
• Bank or fintech specific fraud experience
• Experience in EMV 3-D Secure and card-not-present (CNP) Fraud in e-commerce environment
• Experience with digital banking, as well wider payment technologies such as real time payments and tokenization and wallets etc
• Expertise rule writing, curation and reporting using existing industry products such as FeatureSpace ARIC, FICO Falcon or NYCE Actimize
• Experience in Reporting tools like Power BI or Tableau or similar
• Experience accessing and manipulating data using SQL or Python (including via Jupyter Notebook)

Responsibilities

• Investigate fraud incidents using collected data and direct client engagement to determine fraud modus operandi and devise preventative techniques
• Collaborate with internal and client-facing teams to gather insights for effective fraud mitigation
• Balance strong fraud prevention with minimal transaction friction
• Conduct system-wide health and performance checks, troubleshoot, and address any issues
• Develop and implement fraud prevention strategies using insights and Entersekt’s products and partner solutions
• Write and deploy product rules to prevent attacks and optimize Authentication Advice and Risk scores
• Evaluate fraud rules for both clients and Entersekt to ensure effectiveness, maintaining user experience and SLAs
• Prepare and present actionable fraud prevention reports
• Support Sales, Pre-sales, and Implementation teams with prospect engagements, reviewing requirements, and assisting with proposals (RFPs)
• Collaborate with Product and Engineering to assess the effectiveness of existing solutions and recommend product enhancements
• Assist Customer Success and Support teams by explaining new fraud patterns, incidents, and recommended system optimizations
• Provide updates, insights, and recommendations to clients and internal staff on managing fraud and optimizing frictionless rates
• Train and support internal teams on fraud detection techniques and best practices
• Develop and present fraud metrics to demonstrate solution performance and risk management
• Help manage Entersekt’s Fraud Model Governance framework
• Create dashboards and visualizations to monitor product performance