Remote Fraud Prevention Analyst II

Summary

Join dLocal, a global leader in enabling payments in emerging markets, as a Fraud Prevention Analyst. This role offers a unique opportunity to contribute to a dynamic, remote-first culture within a rapidly growing company. You will be responsible for participating in pre-sales processes, onboarding new clients, acting as a point of reference for fraud prevention, and monitoring key metrics to optimize revenue. The ideal candidate possesses strong analytical and communication skills, a customer-oriented mindset, and experience with digital payment systems. dLocal provides a flexible work environment and various benefits, including travel, health, and learning opportunities.

Requirements

• Bachelor's degree in a related field (Business, Economics, Industrial Engineering or related)
• Proactive and self-motivated individual with excellent problem-solving skills
• Customer-oriented mindset with a strong ability to communicate effectively
• Strong blend of hard and soft skills, including analytical thinking and decision-making
• Ability to work independently and collaboratively as part of a team
• Proficiency in analyzing complex data sets, using data visualization tools, and conducting analysis
• Fluent written and spoken English

Responsibilities

• Participate in pre-sales processes to define requirements and fraud prevention strategies, recommending actions based on market characteristics and trends
• Conduct meetings with clients to provide support on fraud prevention matters
• Onboard new clients in fraud prevention procedures
• Act as a point of reference for sales and technical teams within the company regarding fraud prevention
• Monitor, detect, and mitigate deviations in chargeback metrics and conversion rates. Optimizing the sales/fraud ratio to optimize revenue

Preferred Qualifications

• Knowledge of digital payment systems, e-commerce platforms, and online fraud trends
• Knowledge in SQL

Benefits

Flexible, remote-first dynamic culture with travel, health, and learning benefits