Remote Fraud Prevention Analyst II

Summary

Join a global team that makes it possible for merchants to collect payments in emerging markets. As a Fraud Prevention Analyst, you will participate in pre-sales processes, conduct meetings with clients, onboard new clients, and monitor chargeback metrics.

Requirements

• Bachelor's degree in a related field (Business, Economics, Industrial Engineering or related)
• Proactive and self-motivated individual with excellent problem-solving skills
• Customer-oriented mindset with a strong ability to communicate effectively
• Strong blend of hard and soft skills, including analytical thinking and decision-making
• Ability to work independently and collaboratively as part of a team
• Proficiency in analyzing complex data sets, using data visualization tools, and conducting analysis
• Fluent written and spoken English
• Knowledge of digital payment systems, e-commerce platforms, and online fraud trends (Considered a plus)
• Knowledge in SQL (Considered a plus)

Responsibilities

• Participate in pre-sales processes to define requirements and fraud prevention strategies
• Conduct meetings with clients to provide support on fraud prevention matters
• Onboard new clients in fraud prevention procedures
• Act as a point of reference for sales and technical teams within the company regarding fraud prevention
• Monitor, detect, and mitigate deviations in chargeback metrics and conversion rates. Optimizing the sales/fraud ratio to optimize revenue