Remote Housekeeping Manager

Summary

Join Placemakr as a Housekeeping Manager and contribute to delivering exceptional guest experiences by leading a team of housekeepers and housepeople. As a key member of our on-site property team, you will embody our Property Team Mission, lead by example, and own department goals. This role requires open availability for scheduling, including nights, weekends, and holidays.

Requirements

• 4+ years of previous housekeeping or cleaning experience (hospitality-specific experience a plus!)
• 2+ years of experience as a team lead, supervisor, or mentor
• Previous experience with creating schedules, supporting performance management, and assisting in interviewing in alignment with Placemakr standards
• You demonstrate a strong attention to detail and a commitment to maintaining high cleanliness standards
• You have experience with independently managing your tasks and remaining organized
• Demonstrated experience with effectively communicating in-the-moment feedback to team members in an appropriate way
• You lead by example, have a can-do attitude, and the ability to work effectively in an independent and collaborative environment

Responsibilities

• Consistently provide an exceptional experience to all Placemakr guests, residents, and partners
• Foster a 'one team' mentality by collaborating effectively with all property team members
• Maintain a safe, secure, and compliant environment for team members and guests
• Spend 75% of your time playing an active role in managing day-to-day execution
• Lead by example as a top performer to help your team achieve and maintain Placemakr standards for excellence
• Inspect assigned units of housekeeping team members and audit inspections of tenured housekeeping team members
• Own tracking and purchasing of inventory and all other department-related spend in alignment with budgetary restrictions
• Consistently train new hires on cleanliness and organizational standards
• Own the day-to-day management of a team of Housekeepers and Housepeople
• Utilizing occupancy reports and following all Placemakr scheduling policies and procedures, own schedule creation and communication for a team of Housekeepers and Housepeople
• As the leader of the department, own performance management processes and hiring decisions for a team of Housekeepers and Housepeople

Benefits

• Competitive pay
• Stock options
• Generous monthly bonus program of up to $750/month
• Management Training Program
• Monthly cell phone reimbursement and health & wellness stipend
• Yearly uniform stipend
• Medical, Vision & Dental Insurance with options for Flexible Spending Accounts
• Paid Parental Leave
• Paid Life Insurance
• 401k + 4% employer matching program
• Flexible time off to allow time for you to recharge
• ZayZoon as an option to access your paycheck before your payday
• Plus, discounts to stay at select Placemakr properties all over the US