Remote Property Operations Coordinator

Summary

Join Placemakr as a Coordinator, Property Operations and support our onsite property leadership team through executing on administrative and operational tasks. This role requires open availability for scheduling including nights, weekends, and holidays.

Requirements

• Bachelor’s degree in hospitality, management, business administration or related field or commensurate experience in lieu of a degree
• 1+ years in a client-service work environment and/or 1+ years in an administrative or operations support-focused role
• Experience with basic office tools and systems such as Microsoft Office (including Word, Excel and PowerPoint)
• Previous experience in a property management or point of sale system preferred
• Demonstrated ability to multi-task and prioritize tasks effectively based on competing levels of urgency
• You exceptional organizational and time-management skills
• You are a problem-solver and skilled communicator

Responsibilities

• Act as pillar of support and extension of the leadership team of your property by deeply understanding the day-to-day operations to support processes and efficiencies of administrative and operational tasks
• Own inventory and ordering process for all property supplies including, but not limited to, room amenities, housekeeping supplies, business cards, pin cards, administrative supplies, and approved property signage
• Facilitate the lost and found process, including communication, and tracking of guest claims and coordinating the return of any forgotten goods to ensure an exceptional guest experience
• Create, coordinate, and manage an efficient and streamlined package organization system
• Spearhead the processing and payment of all payables within Yardi
• Support your property leadership team with communicating schedules, timeclock issues and collecting missed punch forms
• Support the front of house operations by being a hands-on, service-focused team member at the front desk (as called for by the needs of the business)
• Support the back of house operations by creating housekeeping boards or inventory-related tasks (as called for by the needs of the business)
• Work with the People Experience, Property Operations and Property Leadership team to coordinate new hire administrative tasks including purchasing new hire t-shirts and swag
• Provide administrative support for community relations partnerships, resident events, and team celebrations

Benefits

• Competitive pay, stock options and generous monthly bonus program of up to $500/month
• Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
• Weekly paychecks
• Yearly uniform stipend
• Medical, Vision & Dental Insurance with options for Flexible Spending Accounts
• Paid Parental Leave
• Paid Life Insurance
• 401k + 4% employer matching program
• Paid Time Off to allow time for you to recharge
• ZayZoon as an option to access your paycheck before your payday
• Plus, discounts to stay at select Placemakr properties all over the US