Intelligence Analyst

Summary

Join Everbridge, a global leader in critical communications and enterprise safety solutions, as an Intelligence Analyst in our International Monitoring Center based remotely anywhere in Hungary. You will monitor real-time risk events, analyze potential threats, and deliver timely reports to clients. This role involves direct customer communication, participation in special projects, and implementing operational processes. Everbridge offers a competitive salary and exceptional benefits, including comprehensive healthcare, life insurance, a cafeteria plan, and an employee stock purchase plan. We are dedicated to providing a supportive and rewarding work environment. Join our mission to ensure safety and security globally.

Requirements

• Bachelor’s Degree in a related field
• Consistently follow current events and world affairs
• Strong analysis, research, and organizational skills
• Flexibility in scheduling, including nights, and some weekends and holidays
• Ability to effectively manage high volume of information, prioritize assignments, and maintain composure under pressure
• Strong writing skills; fluency in English is required
• Strong problem-solving skills
• Strong interpersonal skills and ability to work in a team setting
• Previous experience with social media and open source research

Responsibilities

• Monitor a broad range of open source real-time risk events
• Analyze potential threats and risks and disseminate error-free reports to customers
• Make time-sensitive decisions regarding risk event reporting
• Implement operational processes and procedures
• Demonstrate advanced analysis and research skills
• Display good judgement and discretion in reporting
• Manage customer inquiries and interactions in an effective and professional manner
• Escalate issues to the appropriate parties
• Understand company’s mission, how our work impacts customers, and model company’s core values

Benefits

• Comprehensive healthcare coverage to ensure your well-being
• Life & Total Permanent Disability Insurance to protect you and your loved ones
• Cafeteria plan
• An Employee Stock Purchase Plan, granting you the opportunity to invest in Everbridge and share in our success