Remote IT Support Associate

Summary

Join our team at Interlaced, a cloud-focused IT services provider, as we hire a contracted IT Support Associate in Buenos Aires. This full-time contract position requires technical skills and the ability to interact with clients across various levels of their business.

Requirements

• Knowledge of common business technologies
• Experience working in diverse technical environments
• Ability to quickly incorporate new techniques and processes
• Personable and able to interact with each level of the client's business
• Ability to simplify complex technical solutions and convey them to end users

Responsibilities

• Provide outsourced IT services for innovative businesses
• Design, implement, and support cutting-edge technology infrastructure
• Assist end users through remote sessions via chat, phone, and email

Benefits

• Competitive compensation ($16,000-$19,000 annual DOE)
• Cell phone reimbursement
• Health & wellness reimbursement
• 16 paid Holidays annually - 6 fixed and 10 flexible
• 2 paid volunteer days annually
• Paid sick time
• Peer-to-peer bonus allowance