Remote KYC Analyst

Summary

Join Tide in their mission to empower small businesses and help them save time and money as a KYC Analyst.

Requirements

• Excellent spoken and written English skills
• Natural curiosity about KYC principles and processes
• Preferably experience working in KYC/compliance and a strong understanding of CDD and EDD processes
• Professional work experience, preferably in financial services though gaming would also be highly advantageous
• Previous client service experience or dealing with third party suppliers/partners
• An analytical mind – able to digest large data sets and spot patterns and trends with ease
• Good computer literacy

Responsibilities

• Communicate with applicants via email (non-call center environment)
• Review and verify member data and documentation as part of the company’s CDD and EDD processes
• Liaise with internal compliance personnel on the shaping and application of KYC policy
• Identify areas of improvement that improve efficiency and member experience
• Lend a hand whenever it may be needed in the business

Benefits

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 1000 BGN per year
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave