Remote KYC Analyst

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Tide

πŸ“Remote - Bulgaria

Job highlights

Summary

Join Tide in their mission to empower small businesses and help them save time and money as a KYC Analyst.

Requirements

  • Excellent spoken and written English skills
  • Natural curiosity about KYC principles and processes
  • Preferably experience working in KYC/compliance and a strong understanding of CDD and EDD processes
  • Professional work experience, preferably in financial services though gaming would also be highly advantageous
  • Previous client service experience or dealing with third party suppliers/partners
  • An analytical mind – able to digest large data sets and spot patterns and trends with ease
  • Good computer literacy

Responsibilities

  • Communicate with applicants via email (non-call center environment)
  • Review and verify member data and documentation as part of the company’s CDD and EDD processes
  • Liaise with internal compliance personnel on the shaping and application of KYC policy
  • Identify areas of improvement that improve efficiency and member experience
  • Lend a hand whenever it may be needed in the business

Benefits

  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget in the amount of 1000 BGN per year
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave

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