Remote Legal Services Administrator

Summary

Join our team and take your career to the next level in a supportive company that innovates in its field. We offer comprehensive training, flexible work arrangements, and a strong team environment.

Requirements

• Strong attention to detail and analytical/auditing skills
• Ability to troubleshoot, solve problems, work independently while adhering to strict deadlines, and work at a fast pace for a long period of time while maintaining accuracy
• Detail oriented, take pride in producing great work, possess a positive attitude, and enjoy working in a collaborative team environment
• Accurate alpha numeric data entry skills
• Proficient computer skills including Excel and Word
• Ability to provide exceptional customer service to our homeowners and vendors over the phone while communicating in a professional and helpful manner
• Clear and concise written communication
• Understanding of account reconciliation

Responsibilities

• Managing attorney portfolios
• Responding to and meeting with client and customer inquiries
• Drafting general business correspondence related to legal matters
• Review and interpretation of documents
• Process files and research
• Posting invoices, checks, and ticket management
• Educating employees and homeowners
• Managing metric spreadsheet

Benefits

• Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and partially remote based on the role, and requirements of the business
• 5 weeks of PTO to allow for rest, travel, family, and your hobbies
• 40 paid hours per year for community service activities
• 11 Paid holidays
• Paid Training
• Internal Learning and Development Management System
• Full suite of benefits includes: Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program
• Free medical clinic in-house (in San Antonio office – virtual appointments for other offices)