Remote Localization Engineer

At Jamf, people are at the core of everything we do. We do what’s right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.

Jamf offers remote, hybrid, and in-office positions. Work in the office, connect remote from your home, or find the blend that works best for your role.

What you’ll do at Jamf:

The Localization Engineer role is responsible for executing product localization projects and testing translated deliverables across multiple teams at Jamf. This work will focus on the tactical requirements needed to support Jamf product localization initiatives and improve the international user experience.

What you can expect to do in this role:

• Works with multiple Jamf teams and translation vendors to meet goals and expectations for Jamf localization projects with each product release.
• Collaborates with the Project Manager of Product Localization, other Localization Engineers, and vendors to produce error-free translated documentation and UI text and ensure that the quality of materials meets the enterprise standard.
• Tests the localization accuracy of product workflows and reports, demonstrating strong attention to detail.
• Works in conjunction with the Project Manager of Product Localization to report on progress and provide regular updates.
• Advises when projects are at risk and helps identify solutions to ensure release deadlines are met.
• Creates, maintains, and improves translation glossaries and memory files to increase product localization process efficiencies and quality.
• Researches, implements, and maintains software solutions to enable the Localization team to perform its work.
• Creates efficient translation project workflows, and trains all members of the Localization team on relevant workflows.
• Publishes various documents through the CCMS.
• Troubleshoots technical issues related to localization tools used by the team.
• Checks translation files for correctness, escalating issues when necessary.
• Continuously refines the Localization QA process, including documentation, determining essential usability tests and evaluating tools that could enhance the testing process.
• Identifies opportunities to automate translation tasks and creates scripts or CAT tool workflows, accordingly.
• Tracks, prioritizes, and resolves product localization defects.

What we are looking for:

• Minimum of 2 years experience in the software development industry or localization industry (Required)
• Ability to execute end-to-end verification process activities independently (Required)
• Business level proficiency in English (Required)
• Proficiency with XTM (Preferred)Scripting experience (Preferred)
• Atlassian platform (Preferred)
• Bitbucket and Git (Preferred)
• Agile (Preferred)
• Knowledge of speech or natural language processing (Preferred)
• Ability to complete advanced Jamf Pro workflows in a testing environment (Preferred)
• Proficient Microsoft Office skills (including Excel and Word) (Preferred)
• General experience with macOS and iOS platforms (Preferred)

EDUCATION & CERTIFICATIONS

• High School Diploma / GED Equivalent (Required)
• 4 year / Bachelor’s degree (Preferred)
• A combination of relevant experience and education may be considered

What is a Jamf?

You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing.

What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.

We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs.