Managing Director

Summary

Join Propeller Industries as Managing Director of B2B Vertical to lead the development and implementation of strategies to grow the B2B side of Propeller's business, improve day-to-day operations, and enhance service delivery. As a key member of the Executive Leadership Team, you will drive revenue growth, manage P&L, and oversee a team of 100+ professionals.

Requirements

• 15+ years of financial and P&L leadership experience - demonstrable track record of managing and growing revenues/results and scaling high performing teams
• Prior CFO experience either in a corporate environment or in a matrixed professional services organization
• Hands-on experience developing strategic business plans
• Experience leading distributed, remote teams; experience managing offshore teams a plus
• Expertise gleaning executable insights through financial reporting and analysis
• Decisive and motivational leader with strong organizational skills
• Excellent communication, interpersonal and presentation skills
• Calm problem-solver with the wisdom to identify successful solutions and the ability/determination to see them through to effective implementation
• Experience with venture-backed start-ups
• Ability and desire to mentor and develop your team members, in a way that will increase employee retention and provide them with a rewarding experience

Responsibilities

• Drive Revenue
• P&L responsibility for the B2B business that generates nearly half of Propeller’s revenue
• Develop and execute business strategies that expand our revenue streams and increase the value that we offer our clients
• Develop a keen understanding of the reasons/drivers of client churn and develop/implement methods to address those issues and demonstrably improve client retention
• Design and implement ongoing programs to optimize revenue by client and deliver upsell opportunities, i.e. ensure that we deliver on intended scope as well as uncover value-add expansion opportunities client-by-client
• Quality of Service Delivery
• Work with your team members to ensure consistently high standards of service delivery are achieved and maintained
• Report on quality results on a monthly basis
• Reporting, KPI’s, Financial Management
• Clearly articulate the impact of your strategies through the preparation of detailed forecasts
• Be comfortable in clearly articulating your results -- present all aspects of performance on a monthly basis, including variance reporting
• Drive metric/KPI performance, from the utilization metric of employee billable hours/total work hours, to revenue and contribution margin per head
• Design and introduce insightful new KPI’s/performance measures, relevant to the B2B sector, to aid in understanding and communicating results
• Own the annual budget for the B2B Vertical
• Manage/Lead Professional Staff
• Lead/inspire/motivate a team of 100+ professional people, both across the US and abroad, with the clear mission to deliver outstanding results for our clients
• Have your finger on the pulse of your team members and our B2B clients, identifying best practices that can be leveraged across the company, along with issues and solutions that are impacting our clients
• Identify and solve expertise gaps across the team to improve quality and accelerate our ability to scale the business
• Serve as a mentor and role-model to the B2B team and Propeller at large
• CFO Leadership
• Serve as CFO to select group of clients, billing your time, to ensure that you firmly grasp our ever-changing operating climate
• Executive Management Participation
• Serve on Propeller CEO’s Executive Leadership Team
• Attend Propeller Board of Directors meetings

Benefits

• Generous Paid Time Off and Holiday pay
• Comprehensive health benefits plus dental, vision, short and long-term disability, and life insurance
• HSA contribution
• Paid Family Leave
• 401k match
• Remote work