Remote Medical Records Specialist

Summary

Join our team as a Medical Records Specialist on a contract basis to support our team by responding to payer requests for medical records.

Requirements

• Minimum of 2 years in medical records, health information management, or a similar role within healthcare
• Experience with EHR systems (e.g., Epic, Cerner, Athena) and familiarity with commercial payer portals (e.g., UHC, Cigna, Aetna, BCBS)
• Ability to accurately review and verify patient information
• Strong ability to manage multiple requests and prioritize tasks effectively
• Excellent written and verbal communication skills for coordinating with team members and communicating with insurance companies as necessary

Responsibilities

• Review incoming requests from insurance companies for patient medical records, ensuring timely and accurate responses
• Retrieve and examine patient records from our EHR system, checking for completeness and accuracy to ensure all necessary information is present and relevant
• Upload the required documents securely to payer portals or send via approved methods, ensuring all documentation adheres to payer specifications and HIPAA requirements
• Track and document all record release activities, including dates, types of requests, and any follow-up actions
• Adhere strictly to HIPAA and other regulatory guidelines for protecting patient information and maintaining confidentiality during the record release process
• Work closely with billing and clinical staff as needed to obtain additional information or clarification on documentation requests