Remote Nurse Practitioner Supervisor

Summary

Join Brave Health as a full-time Nurse Practitioner (NP) Supervisor to oversee a team of nurse practitioners, ensuring clinical excellence and providing leadership, guidance, and support. This role combines clinical expertise with leadership skills to enhance service quality and provider performance.

Requirements

• Current and valid nurse practitioner license (PMHNP)
• Significant experience in psychiatry or mental health services (adolescent experience highly preferred)
• Currently holds a Psychiatric Mental Health certification (PMHNP)
• Minimum of 3 years of clinical experience as a PMHNP
• Prior supervisory or leadership experience
• Strong knowledge of DSM-5 criteria, diagnostic techniques, and mental health treatment
• Proven ability to lead and develop teams, manage performance, and support clinical staff
• Excellent communication skills and ability to collaborate across departments
• Comfortable with technology and telehealth platforms, with experience using EHR systems
• Ability to thrive in a fast-paced, dynamic environment, with a strong capacity for adaptability and working in areas of ambiguity
• Self-motivated and proactive, with a track record of taking initiative and driving projects to completion
• Strong organizational skills, capable of managing multiple priorities and balancing clinical duties with administrative responsibilities

Responsibilities

• Supervise and support a team of nurse practitioners in their clinical and administrative responsibilities
• Provide direct clinical care, maintaining a patient caseload alongside administrative duties
• Lead team meetings to ensure collaboration, alignment, and sharing of best practices
• Ensure all team members are adhering to Brave Health’s clinical protocols and policies
• Serve as the escalation point for clinical issues, patient concerns, and medical supervision pages
• Monitor and ensure compliance with quality and performance metrics, including productivity, appointment outcomes, and training compliance
• Track and manage the productivity, completion rates, and performance of NP team members using scorecards and performance metrics
• Address performance issues with team members through coaching, feedback, and coaching plans
• Collaborate with Quality Managers and other stakeholders to improve patient care outcomes and enhance service delivery
• Monitor NP inboxes to ensure timely responses to medical pages, refill requests, and patient concerns
• Ensure all session outcomes and appointment documentation are completed daily
• Oversee the completion of mandatory training (e.g., Relias) and ensure adherence to continuing education requirements
• Manage billing holds and work with relevant departments to resolve issues
• Monitor PTO to ensure sufficient provider coverage
• Assist with the resolution of provider change requests and oversee transition for departing providers
• Participate in strategic planning and department-wide initiatives in collaboration with other leaders