Remote Principal Product Manager

Summary

Join Mattermost as a Principal Product Manager and drive the vision, strategy, and execution for core product areas. Develop and communicate product vision, define roadmaps, interact with stakeholders, build go-to-market plans, and lead cross-functional teams.

Requirements

• 8+ years Product Management experience
• Strategic thinking and first-principles approach to defining products
• Outstanding writing, communication and influence skills with the ability to influence and flip executive decision makers though careful listening, cogent frames and compelling facts
• High impact leadership style working with peers across the organization to integrate source data and first-principles thinking
• Strong sense of self-awareness, ownership of outcomes, and continuous improvement
• Works in a highly independent and pragmatic style
• Strong bias for action and iteration
• Passion for design and usability
• Exhibits a growth mindset
• Earns trust and empowers peers

Responsibilities

• Lead product strategy and execution
• Formulate and drive the vision, product strategy, roadmap, development, and launches for core product areas in partnership with key stakeholders across Engineering, Design, Sales, Marketing, and other teams
• Represent our product
• Act as a spokesperson for the product, communicating value internally and externally through demos, roadmap presentations, documentation updates, forum discussions, product marketing, and events
• Enable our GTM
• Work closely with Product Marketing and Sales Enablement to create the early collateral for our value proposition, intro deck, feature/benefit collateral, and website materials
• Train and enable our sales, customer teams and channel partners to tell the story and sell our new solutions
• Deliver input and analysis for pricing and packaging discussions led by product marketing, and engaging with cross-company stakeholders
• Instill a relentless focus on buyer needs in value proposition development
• Build personal relationships with budget owners and champions and earning their trust on addressing their most important priorities
• Coach engineering, design and organizational peers on how to develop strong buyer relationships
• Ensure we’re building towards high impact value that buyers are eager to purchase based on input from their champions and end users, while steering our organizations away from low impact, niche requests
• Integrate long term vision and near term priorities in product planning and roadmapping
• Support engineering, design and peers in sequencing and prioritizing our long term and medium term milestones into clear near term priorities and target state outcomes
• Drive execution of results in product delivery
• Lead engineering, design and leadership to align and deliver on monthly and quarterly objectives including customer adoption and engagement outcomes, quality, security and reliability outcomes and shipping of improvements
• Support customer success and product marketing in identifying and securing case study and reference commitments
• Accelerate closed loop feedback in product iteration
• Work across our customer organizations to ensure input from buyers, champions and end users is flowing into our CRM, support and product issue tracking systems so that priority issues are promptly and smoothly addressed, with continuous improvement in efficiency, automation and issue obviation
• Lead cross-functional teams across engineering, support, customer success and internal organizations around customer priorities
• Ideal candidates can effectively work with cross-functional leaders to analyze, triage and prioritize work streams to deliver on the right customer-centric outcomes in the right order, at the right quality
• Lead external and internal communications on new product lines
• Deliver input on new product lines to product marketing for announcements via press releases, blog announcements, and online channels
• Contribute to engagement and Q&A with our support organizations on open source, technical and community forums, including GitHub issues

Benefits

$169,215 - $241,467 a year