Remote Product Manager, Activation

Summary

Join our team at Anrok as a Product Manager and own the application onboarding experience to accelerate user activation, working closely with engineering, sales, customer support, and finance teams to create a seamless customer activation experience.

Requirements

• 4+ years of work experience, ideally a minimum of 3 years in a customer-centric product or activation or growth product role
• Advanced data analysis skills: expertise working with large, unstructured data sets and building complex models. A deep understanding of Excel & equivalent analytical tools is a requirement, as is proficiency with SQL
• Exceptional written communication skills with an emphasis on being clear, concise, and informative
• You are a self-starter with a track record of navigating ambiguity and producing concrete results
• You bring structure and process across multiple stakeholders to effectively manage projects

Responsibilities

• Identify, measure, and reduce bottlenecks in the customer journey from prospect to paid customer to support making the right growth decisions for Anrok
• Develop strategies for improving the customer onboarding experience to accelerate the customer’s journey from sign-up to getting value from Anrok
• Own the customer onboarding experience and launch improvements from small features to the future self-serve product
• Work cross-functionally to prioritize and launch new products and features on the Anrok platform

Benefits

• The equity upside of an early-stage startup with the product-market fit of a later-stage company
• Sun and tree-filled Anrok office and onsite meals in San Francisco
• Medical, dental, and vision insurance covered 100%
• One Medical membership covered, flexible sick benefits, and more
• Generous PTO and parental leave
• Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with
• Bi-annual team offsites and optional quarterly gatherings at the SF HQ office
• All the latest gadgets you need to thrive at work