QA Manager

Summary

Join Veeva Systems in transforming the life sciences industry as a QA Manager, responsible for delivering quality SaaS products and customer success. Manage a CDMS QA Team, provide technical guidance, and collaborate with product stakeholders to ensure features are released on time with quality.

Requirements

• Knowledgeable about computer applications/systems/tools commonly used for tracking QA aspects of a SaaS offering, e.g.: TestRail, Jira, and Confluence
• Some knowledge of Java or Python, Rest API, and SQL
• 5+ years experience managing functional and automation engineers. Team size of 6-12 QA engineers and working with product cross-functional teams in a leadership role using agile/iterative development methods
• Proven hands-on QA manager experience, well-versed in Java applications and database testing
• Possess an excellent end-to-end understanding of QA processes, organization, and techniques to drive quality into the product
• Ability to anticipate organizational and technical issues and the ability to provide detailed projections and post-mortems
• Ability to generate precise and concise functional testing metrics and measures of quality
• Ability to project, track, assess, and report on adherence to these metrics
• 5+ years experience
• Qualified candidates should have completed a 4-year college degree

Responsibilities

• Manage a CDMS QA Team
• Guide team to test, review test cases for new features and regression test cases
• Provide technical guidance to the team for better quality, test coverage, and automation coverage
• Guide, and implement within the scrum team various processes and procedures that enhance productivity
• Work with the scrum team and all other product stakeholders to ensure features are released on time with quality to the Release Engineering team
• Collaborate with development managers on feature sprint planning and provide metrics on testing progress
• Be responsible for identifying risks and working with the appropriate product development owners to ensure critical and high-risk items are prevented prior to release
• Be a trusted partner for senior management to determine the best solutions, help drive alignment, and implement decisions throughout your team
• Recruit, challenge, and reward high-performance individuals that deliver 10x the impact of average engineers
• Generate and provide quality metrics for your area/application

Preferred Qualifications

• Life sciences domain knowledge, especially the regulatory area
• Advanced knowledge and experience with Atlassian products like Jira
• Some Java, Python, Rest API, and SQL knowledge
• Manage an applications development QA team
• Infrastructure knowledge especially in AWS
• Experience in a SaaS environment that has an agile development process is a huge plus

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program