Remote Resident AI Engineer

Summary

Join our Customer Success team as a Resident AI Engineer, working closely with Enterprise customers to accelerate their adoption of Rasa's solutions. You will be responsible for project deliverables and reporting to the Manager of Customer Success and Technical Support Engineering.

Responsibilities

• Work on site with our customers' architects, developers, and operations staff to design, implement, and run Rasa deployments
• Serve as the customers' go-to-resource for handling all Rasa-related projects and issues
• Provide proactive, consultative advice to help optimize the performance of our customers' Rasa deployments
• Help champion an environment for ongoing strategic customer success
• Document customer feedback and share with Rasa's product and engineering organization
• Participate in Rasa internal training and education sessions