Sales/Customer Success MarketPlace Specialist
canibuild
Summary
Join Canibuild, a fast-growing SaaS platform, as a Marketplace Specialist to expand our presence in the US market. You will be responsible for driving new sales, enhancing client satisfaction, and optimizing our marketplace services within the architectural and building sectors. This role requires building strong client relationships, leveraging data-driven strategies, and ensuring our offerings meet the needs of US builders and developers. You will collaborate with internal teams, deliver strategic presentations, and report on key performance indicators to support continuous improvement. The position offers a competitive salary with performance-based incentives, flexible remote work, and career development opportunities within a supportive global team.
Requirements
- Bachelor's degree in architecture, construction management, civil engineering, or a related field
- Experience in B2B sales or customer success, ideally in a SaaS or tech start-up
- In-depth knowledge of the US architectural/building industry
- Strong communication, strategic thinking, and negotiation skills
- Experience with data-driven decision-making
- Ability to work in a fast-paced environment and manage multiple priorities
Responsibilities
- Develop and pursue new sales leads to expand the US client base
- Build and maintain relationships with existing clients, ensuring customer satisfaction
- Drive marketplace optimization to improve product listings and client engagement
- Provide insights on marketplace performance using data analytics
- Partner with internal teams to ensure client orders and product integrations are seamless
- Deliver strategic presentations and training to US-based clients
- Identify market trends and adjust marketplace strategies accordingly
- Report on KPIs to support continuous marketplace improvement
Benefits
- Competitive salary with performance-based incentives
- Flexible remote work opportunities with career development prospects
- Engagement with a supportive and collaborative global team