Remote Sales/Customer Success MarketPlace Specialist

Summary

Join Canibuild, a fast-growing SaaS platform, as a Marketplace Specialist to expand our US presence. You will be crucial in driving new sales, enhancing client satisfaction, and expanding marketplace services across the architectural and building sectors. This role involves developing and pursuing sales leads, building client relationships, optimizing the marketplace, and providing data-driven insights. You will partner with internal teams, deliver presentations, identify market trends, and report on KPIs. The ideal candidate possesses a Bachelor's degree in a related field, B2B sales or customer success experience, and in-depth knowledge of the US architectural/building industry.

Requirements

• Bachelor's degree in architecture, construction management, civil engineering, or a related field
• Experience in B2B sales or customer success, ideally in a SaaS or tech start-up
• In-depth knowledge of the US architectural/building industry
• Strong communication, strategic thinking, and negotiation skills
• Experience with data-driven decision-making
• Ability to work in a fast-paced environment and manage multiple priorities

Responsibilities

• Develop and pursue new sales leads to expand the US client base
• Build and maintain relationships with existing clients, ensuring customer satisfaction
• Drive marketplace optimization to improve product listings and client engagement
• Provide insights on marketplace performance using data analytics
• Partner with internal teams to ensure client orders and product integrations are seamless
• Deliver strategic presentations and training to US-based clients
• Identify market trends and adjust marketplace strategies accordingly
• Report on KPIs to support continuous marketplace improvement

Benefits

• Competitive salary with performance-based incentives
• Flexible remote work opportunities with career development prospects
• Engagement with a supportive and collaborative global team