Remote Senior Investigator, Payment Specialist

At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.

We are looking for a Sr. Investigator Payment Specialist to join our A-team (hybrid*). As a Sr. Investigator Payment Specialist at Allucent, you will be responsible for supporting the Investigator Payments process, using our Veeva Payments system and leading the development of Standard Operating Procedures (SOP). Process investigator-related invoices in Veeva and our Dynamics 365 accounting system.  Provide regular status reports to the Finance and Project Management teams and communicate with stakeholders, investigator sites and sponsors, to ensure smooth processing of IP. Meeting timelines globally and ensuring compliance with all IP processes and procedures, including documenting and maintaining all manuals as needed.

In this role your key tasks will include:

• Allocation of IP invoices for processing to the IP Specialist team
• Verify the IP invoice entry in D365 with actual invoice and ensure correct coding
• Support team members in entering IP invoices
• Investigator Payments data loading for US, EU, and APAC countries into Veeva
• Support the Veeva payments system upgrades and configuration changes
• Review and maintain process documentation
• Circulate Dynamics “Not posted invoices” report to team
• Quality check/QC invoices processed by the team in Veeva
• Handle site invoices and queries received through email
• Manage escalation emails
• Clearing doubts and assisting the team with understanding the processes
• Circulate outstanding invoices reports to team.
• Host/coordinate call with Clinical/IT team for new study fee schedule creation in Veeva
• Creating/Approving Fee schedules in Veeva based on the contract
• Weekly/Monthly generating payment request for payable items in Veeva and route to clinical team for approval
• Weekly paid investigator invoices reports are pulled from Power BI and circulated to Team
• Circulating Study related reports to Clinical teams
• Site visit, invoice, and payment reconciliations
• Prepare Sunshine reporting for project teams and sponsors.

To be successful you should possess:

• Bachelor’s degree with a major or concentration in accounting required.
• Advanced degrees or accounting certifications are a plus.
• 10-12 + years of Investigator payments (IP) experience.
• Preferable Clinical Research Organisation experience.
• Strong computer skills, especially Microsoft Excel skills.
• Exceptional attention to detail.
• Strong organizational skills and ability to prioritize workload.
• Strong written and verbal communication skills.
• Strong interpersonal skills.
• Able to exercise judgment within defined standard operating procedures and practices and to determine appropriate action independently.
• Superior problem-solving skills and making decisions with less-than-perfect information.
• Flexibility in work schedule during peak periods – i.e.; monthly close, annual audits, etc.

Benefits of working at Allucent include:

• Comprehensive benefits package per location
• Competitive salaries per location
• Departmental Study/Training Budget for furthering professional development
• Flexible Working hours (within reason)
• Opportunity for remote/hybrid* working depending on location
• Leadership and mentoring opportunities
• Participation in our enriching Buddy Program as a new or existing employee
• Internal growth opportunities and career progression
• Financially rewarding internal employee referral program
• Access to online soft-skills and technical training via GoodHabitz and internal platforms
• Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
• Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees

Disclaimers:

*Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices.

“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”