Remote Senior Manager, Quality Assurance & Training

Summary

Join a team of passionate problem-solvers on a mission to modernize healthcare through an intelligent cloud platform. As Sr. Manager, RCM Quality Assurance & Training, you will lead the Quality Assurance and Training Team in building and executing a robust Quality Strategy and Processes.

Requirements

• 15+ years of experience in Provider RCM with a minimum of 5 years of experience in managing Quality Assurance and Training Teams
• Strong knowledge of Provider RCM processes
• Hands on with Quality Assurance processes and controls in RCM
• Certified six sigma Black belt is a plus

Responsibilities

• Lead and manage the Quality Assurance and Training Team
• Build Quality Strategy and processes to improve deliverables quality
• Develop Training Curriculum for External and Internal Teams
• Participate and lead Quality related discussions with internal and external stakeholders
• Define robust plans to proactively and reactively improve quality
• Actively participate in Client escalation discussions

Benefits

• Comprehensive medical, dental, and vision benefits
• 401(k) with 50% matching contribution each payday of up to 6% of compensation
• Generous Paid Time Off program
• Paid Parental Leave program
• Company paid Life and Disability benefits
• Flexible Spending Account
• Employee Assistance Programs
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning