Remote Senior Payroll Specialist

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Oyster

πŸ“Remote - Worldwide

Job highlights

Summary

Join Oyster's Global Payroll Centre of Excellence team as a Senior Specialist, Payroll Implementation. This role requires expertise in payroll migrations and proficiency with various payroll systems. The successful candidate will oversee the configuration of each customer's payroll according to their requirements, ensuring compliance with local regulations.

Responsibilities

  • Global Payroll customer onboarding: Project initiation and management
  • Work with various stakeholders and clients to manage the end-to-end implementation of a new customer's payroll
  • Create, maintain, and manage implementation project plans for the successful roll-out of Global Payroll across many countries
  • Client and Project management: Facilitation of internal and external review calls with clients
  • Gather crucial payroll requirements to streamline the onboarding process
  • Guide customers through technical payroll implementation activities
  • Management of any alterations in the scope of work and delivery schedules
  • System set-up and parallel payroll process: Define and configure all interfaces, reports, and system configurations to successfully deliver the parallel and live payroll for months 1 and 2 of payroll launch
  • Supervise payroll data migration activities from legacy systems to the new global payroll system
  • Develop and execute a comprehensive testing plan to identify and rectify system issues, ensuring a smooth transition to the new payroll system
  • Go-live transition: Work with the customers to sign off on the project and document all the client-specific needs
  • Collaboration with customers during the initial go-live phase
  • Monitor and assist customers for at least two months after onboarding, ensuring data quality and accuracy for processing
  • Generate reports to analyze, audit, and reconcile payroll data
  • Communication: Act as the principal point of contact for all payroll project matters for the customer
  • Regular status reporting to leadership and taking ownership of escalating issues where necessary
  • Schedule and attend client calls to report on project status, identifying risks, actions, issues, and dependencies
  • Collaborate with HR, Finance, and other stakeholders to gather payroll requirements, both for global and local needs

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