Remote Senior QA Analyst

✨ One platform, a whole world of opportunity

Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When it comes to global employment, we walk the walk. We’re proof that companies don’t need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries

👩‍💻Featured in Forbes having ranked #9 in Flexjobs Top 30 Companies for remote jobs

🌈 Established a diverse leadership team and an employee base that’s 60% female

🏆 Achieved one of the highest employee engagement scores in its class

🦄 Raised $286 million to date, with a current valuation of $1.2 billion!

💚 B Corp status achieved in 2023

Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!

👩‍💻 The Role

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote, and you can work from home forever. To create the best experience for our new hire (you!), this role requires that you be based within +3 / -4 UTC.

We’re growing our QA team and are looking to hire a Senior QA Analyst. In this role, you’ll have the opportunity to leverage your expertise in manual and automated testing while collaborating with talented engineers, product owners, and designers. You’ll play a crucial role in developing comprehensive test strategies, optimizing QA processes, and fostering a culture of continuous improvement.

Key Responsibilities

• Collaborate within multidisciplinary Agile teams, actively participating in ceremonies and working closely with Engineers, Product Owners, Designers, and other team members.
• Conduct thorough business analyses throughout the development lifecycle.
• Develop and advise on comprehensive test strategies and scenarios.
• Implement and optimise testing processes within the team based on the Software Testing Life Cycle (STLC).
• Drive continuous improvement initiatives in QA processes.
• Perform risk assessments and provide estimates for the delivery process.
• Create, develop, and maintain test cases for developer automation.
• Execute manual testing for scenarios that cannot be automated.
• Collaborate with engineering teams to report issues and conduct root-cause analyses.
• Liaise with the QA Lead on testing challenges and bug resolution.
• Deliver detailed reports on testing progress and coverage to the QA Lead.
• Spearheaded quality initiatives and fostered a culture of continuous quality improvement.
• Contribute to automation efforts and best practices.

Core Requirements

• Minimum 5+ years of experience in QA roles within Agile environments, demonstrating proficiency in multidisciplinary team collaboration.
• Proven track record of effective collaboration with Engineers, Product Owners, Designers, and other team members in Agile ceremonies and throughout the development lifecycle.
• Excellent troubleshooting skills, with a knack for identifying and resolving problems quickly and efficiently.
• Extensive experience in conducting thorough business analyses and requirements engineering, with the ability to challenge and refine product requirements to ensure testability and quality.
• Expert-level knowledge in developing comprehensive test strategies and scenarios for complex systems and products involving intricate workflows.
• Advanced proficiency in implementing and optimizing testing processes based on the Software Testing Life Cycle (STLC) within Agile frameworks.
• Demonstrated ability to drive continuous improvement initiatives in QA processes and foster a quality culture within teams.
• Strong risk assessment and estimation skills for delivery processes, balancing quality with business objectives.
• Proven experience creating, developing, and maintaining test cases suitable for developer automation.
• Mastery of manual testing techniques for scenarios that cannot be automated, including exploratory testing.
• Excellent analytical and problem-solving skills, with a track record of collaborating with engineering teams on issue reporting and root-cause analyses.
• Strong communication skills, including liaising effectively with QA Leads on testing challenges and bug resolution.
• Proficiency in delivering detailed, comprehensive reports on testing progress and coverage.
• Strong knowledge and hands-on experience with SQL, including writing complex queries and troubleshooting data issues.
• Proven experience with Web Services and API testing tools (e.g., Postman) and PostgreSQL.
• Solid foundation in theoretical knowledge with practical experience to implement and execute automated test strategies effectively.

You’ll also need

• A drive to learn, and help the development team to progress.
• Fluent English language skills.
• A reliable internet connection (or be able to get one).

🦪 How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌  We build trust. 🤝 We thrive together. 🌍

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

💌  How YOU work

Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

• Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you’re authorized to work where you live, the world is truly your Oyster.
• Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
• Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
• Wellbeing allowance:  Each month, Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires! ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits catalogue here for inspiration.
• Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
• WFH stipend: Stipend to spend on your laptop and any other equipment you need for your home office; we’ll get you up and running in no time!

✨ The best jobs should be available to everyone

At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email [email protected] with the subject line: Interview Accommodations.

Our available positions are published on our careers page and should you be invited to interview with us, our recruitment team will only ever contact you directly from an @oysterhr.com email address. We will never ask you to send us money as part of a job offer. If you receive a suspicious email relating to opportunities at Oyster from any other email domain where someone is claiming to be a part of our recruitment team, or are directed to anywhere other than www.oysterhr.com/careers to view our available jobs we encourage you to submit a report through our Compliance and Ethics Helpline.