Remote Senior Site Reliability Engineer, Hosting Infrastructure

Summary

Join our team as a Site Reliability Engineer (SRE) to build and maintain a performant, cost-conscious, scalable, reliable, maintainable, and secure platform for more than a million WordPress sites on AWS and on-prem OpenStack infrastructure.

Requirements

• 5+ years experience in a related role (SRE, SDE, DevOps, Network Engineer, System Administrator, etc.)
• A passion for delivering a great customer experience
• Adaptability to learn new technologies
• A security-first approach during all phases of the product life cycle
• Intermediate-level experience with most of the following technologies: AWS (especially EC2, RDS, CDK), Docker, Linux, Bash, Nomad, NGINX, PHP, at least one other programming language, networking, WordPress, MySQL, Grafana, Git, Elastic, Ansible, Redis, OpenStack
• Strong sense of ownership, ethics, and integrity

Responsibilities

• Design and build the next-generation hosting platform for Managed WordPress
• Work in a team applying Agile methodologies to maintain a fast pace and deliver high-quality work
• Create and maintain tooling for efficient operation of the platform
• Evaluate technology choices for large-scale and cost-effective delivery of platform needs
• Monitor and resolve security issues, build with a security champion mindset
• Work with developers, operations, and support to debug complex cloud, OS, application, and networking issues
• Write and maintain documentation, runbooks, and other resources to maintain high-quality of knowledge standards
• Work inter-team to resolve requirements and dependencies
• Design operationally reliable, repeatable solutions for customer/business problems

Benefits

• Paid time off
• Retirement savings (e.g., 401k, pension schemes)
• Bonus/incentive eligibility
• Equity grants
• Participation in our employee stock purchase plan
• Competitive health benefits
• Parental leave