Remote Service Delivery Manager
Deutsche Telekom IT Solutions
πRemote - Hungary
Please let Deutsche Telekom IT Solutions know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join the Deutsche Telekom IT Solutions team as a Service Delivery Manager in the Logistics BU, responsible for invoicing, pre-sales activities, and cost control.
Requirements
- Experience with customer facing management activities (sales, product management, deal management, claim management, etc.)
- Knowledge of ITIL and Agile concepts and process management
- German language knowledge (C1)
- English language knowledge (B2)
- Understanding of legal terminology
- Experience working in multicultural and international environments
- At least 3 years of experience as a Service Delivery Manager
Responsibilities
- Take care of invoicing
- Support in pre-sales activities, TSI Force (Salesforce) and Contract Lifecycle Management
- Monitoring and reporting of SLA compliance
- Steering of resource demand management process
- Responsible for the cost control incl. forecast and optimization proposals
- Contract Implementation and Delivery Contribution
- Project Plan Structure Management (PSP and WBS Structure)
- Preparation of Invoicing activities, Cost and Controlling awareness
- Orchestrate and manage all stakeholders in Nearshore and Offshore locations to ensure effective delivery of services
- Work close with development and/or operational counterparts to ensure high quality
- Stakeholder Management
Benefits
Remote work possibility within Hungary due to European taxation regulation
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Remote Jobs
- πUnited States
- πHungary
- π°$16k-$20kπPhilippines
Service Delivery Manager, Technical Project Manager
Competera Pricing Platform
- πHungary
- πBulgaria
- πHungary
- πIndia
- π°$111k-$131kπUnited States
Please let Deutsche Telekom IT Solutions know you found this job on JobsCollider. Thanks! π