Remote ServiceNow QA Analyst

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Paralucent

πŸ“Remote - Worldwide

Job highlights

Summary

Join our team as an experienced Quality Assurance (QA) Analyst to help our client meet business needs. We're looking for someone with a strong eye for detail and a passion for ensuring software quality.

Requirements

  • A minimum of 5 years of professional experience as a Quality Assurance (QA) Analyst, with a focus on software testing
  • A minimum of 3 years' experience with testing ServiceNow
  • Proficiency in manual and automated testing tools and techniques
  • Strong knowledge of software testing methodologies and best practices
  • Experience with test management and defect tracking tools (e.g., Jira, TestRail)
  • Solid understanding of the software development life cycle (SDLC)
  • Experience with test automation using tools such as Selenium, Appium, or similar frameworks
  • Strong problem-solving and analytical skills, with a keen attention to detail
  • Excellent communication and collaboration skills
  • Self-motivated and able to work both independently and as part of a team

Responsibilities

  • Develop and execute test plans, test cases, and test scripts to ensure software quality and functionality
  • Collaborate with cross-functional teams, including developers, product managers, and designers, to understand project requirements and identify potential issues
  • Conduct manual and automated testing, including functional, regression, performance, and user acceptance testing
  • Identify, document, and track defects, ensuring that they are thoroughly tested and resolved
  • Perform exploratory testing to identify usability and user experience issues
  • Continuously monitor and report on the progress of testing activities, providing status updates to stakeholders
  • Participate in the review of product specifications and requirements to ensure testability and coverage
  • Contribute to the development of test automation scripts and frameworks
  • Collaborate with the development team to establish and maintain testing environments
  • Ensure that testing processes and methodologies are aligned with industry best practices
  • Mentor junior QA analysts and share best practices within the QA team

Preferred Qualifications

  • Knowledge of Agile or Scrum development methodologies is a plus
  • Relevant QA certifications (e.g., ISTQB) are beneficial

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