Quality Lead

Summary

Join Amber Labs, a cutting-edge technology consultancy, as a Quality Lead for a 12-month fixed-term contract overseeing a Data Centre Relocation and Upgrade project. You will define, implement, and maintain quality assurance processes, manage risks, and ensure compliance. The role requires strong experience in data centre migrations, QA methodologies, and stakeholder management. Remote work is offered with ad-hoc travel. Amber Labs offers a competitive salary, performance-based bonuses, private medical insurance, a company pension plan, and 25 days of annual leave, among other benefits. British passport holders only; sponsorship is not available.

Requirements

• Proven experience as a Quality Lead/Manager in data centre migrations or upgrades
• Strong understanding of data centre architectures, cloud integrations, and infrastructure components
• Experience with ITIL, ISO 27001, COBIT, and other IT governance frameworks
• Expertise in QA methodologies, performance testing, and security validation
• Strong risk management and change management skills
• Familiarity with tools such as ServiceNow, JIRA, Confluence, or equivalent
• Excellent stakeholder management, reporting, and documentation abilities
• British Passport holders only

Responsibilities

• Develop and implement a quality assurance framework for the data centre migration/upgrade
• Establish and enforce best practices for testing infrastructure, network, and application migration
• Ensure compliance with ISO 27001, ITIL, and other relevant standards
• Conduct risk assessments and impact analysis to mitigate potential failures
• Define KPIs and metrics to measure the success of the migration/upgrade
• Develop and oversee change control processes to maintain system integrity
• Lead functional, performance, and failover testing for data centre infrastructure
• Collaborate with stakeholders to ensure proper validation of hardware, network, and software components
• Conduct pre- and post-migration testing to verify data integrity and system performance
• Establish a robust disaster recovery (DR) and failover testing process
• Work closely with Project Managers, Infrastructure Engineers, and Security Teams
• Provide regular quality reports to senior management and project sponsors
• Facilitate lessons learned sessions post-migration to improve future initiatives
• Ensure adherence to industry regulations (e.g., GDPR, PCI-DSS, ISO 27001)
• Work with auditors to validate compliance and security controls
• Document all quality procedures, incidents, and resolutions for audit readiness

Preferred Qualifications

• ITIL, ISO 27001 Lead Auditor, PMP, or Prince2 certifications are a plus
• Experience with cloud-based data centres (AWS, Azure, GCP) is beneficial

Benefits

• Competitive salary and performance-based bonus structure
• Flexible work environment focused on deliverable outcomes
• Receive private medical insurance through Aviva
• Enjoy the benefits of a company pension plan through Nest
• 25 days of annual leave plus UK bank holidays
• Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources
• Participate in a generous employee referral program
• A highly collaborative and collegial environment with opportunities for career advancement
• Be encouraged to take bold steps and embrace a mindset of experimentation
• Choose your preferred device, PC or Mac