Remote SRE Engineer

Summary

Join Nintex as an engineer and build a tangible impact with every line of code, working on complex infrastructure components for distributed systems like Kubernetes.

Requirements

• You provide guidance on infrastructure architecture and contribute to high-quality and successful product releases
• Strong understanding of Kubernetes
• You contribute to your team and domain through successfully leading and consistently delivering on projects of ambiguous scope, high complexity, and critical business impact
• You contribute to relevant guilds, practice forums and other initiatives to improve Nintex’s DevOps and SRE discipline
• You have an in-depth understanding of distributed systems architecture, as well as monitoring and observability practices and tools
• You quickly resolve priority infrastructure issues and help other technical team members or Product Managers understand how to avoid them in the future
• You provide detailed estimates for work items you propose or assigned
• You assist in decision-making around tooling, automation practices, and testing solutions
• You stay up-to-date with technology trends and use this knowledge help your team and the broader Engineering practice
• You run Nintex infrastructure with IaC tools (as Terraform) and GitHub Actions for automation, containerize our environments (Kubernetes) and leverage cloud technologies to meet our goals
• You build monitoring that alerts on symptoms rather than outages using tools like Prometheus, Grafana, Alertmanager and PagerDuty
• You debug production issues across services and all levels of the stack
• You share the learnings through issues, runbooks, documentation, and brownbag sessions
• You foster effective collaboration between product, engineering, and design teams

Responsibilities

• You are comfortable working with technical complexity and building reusable infrastructure that can streamline development and operational pipelines
• You pioneer best practices to boost quality and productivity
• You work with composite technologies within ambiguous projects to deliver successful outcomes
• You mentor other engineers and support both your team as well as Product members
• You specialize in systems (OS’s, Storage, Networking) while implementing best practices for availability, reliability, and scalability with interests in distributed systems as Kubernetes
• You write scripts, tools and utilities that support and integrate with delivery pipelines and you integrate telemetry where appropriate
• You are called into incidents and bring trusted knowledge in your platform domain
• You debug and fix infrastructure issues on production environments quickly using the relevant tools and guidelines to prevent recurrence
• You build, promote and support infrastructure patterns and practices within Nintex
• You lead or contribute to post-mortems for incidents, including root cause analysis and identification of preventative and remedial actions
• You continuously monitor our platform performance and take immediate action to improve it
• You review and advise on appropriate design patterns to solve automation and infrastructure problems without creating technical debt
• You design and build complex infrastructure components for distributed systems as Kubernetes
• You initiate and lead the refactoring of complex parts of the infrastructure
• You identify optimization opportunities anywhere in the development or operations functions and contribute to the implementation of proposed solutions
• You suggest and contribute improvements to Nintex platform and observability tools and practices
• You are continually on the lookout for opportunities to reduce errors through automating and standardizing processes
• You bring infrastructure components into managed implementations like Infrastructure as Code (IaC), configuration management, and container usage
• Each solution that you design, and implement will adhere to the relevant guidelines in support of security, disaster recovery, scalability, availability, reliability, and durability
• You are an active part of the incident management process, including on-call rotation and unblocking technical and operational decisions, related to Nintex Platform
• You contribute to script libraries, infrastructure provisioning templates, reporting mechanisms or other shared repositories that will increase the productivity and success of Nintex teams
• You act as a reliability champion
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews

Benefits

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community